Job Introduction
Fantastic opportunity to be a Waste Management Officer with us and really make a difference! This role is a Fixed Term Contract/Secondment for 1 year, and is 37 hours per week.
Your new role
As a Unitary Authority Portsmouth City Council is responsible for the provision of both waste collection and waste disposal for the 93,000 householders in the City, including the provision of a Household Waste Recycling Centre. The Waste Management Officer works as part of the Waste Management team (within Neighbourhoods) with contractors and residents to enable recycling (including food waste) and to ensure removal of waste on due collection days.
You will promote recycling and support residents to recycle as well as ensuring that the correct waste is collected at the right time, working with the depot to ensure the purpose is met. This will involve working outside in all weather conditions.
Please see the full job profile attached at the bottom of this page for all details of what this role will involve!
Who is the person?
You need to:
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Have a full driving license to work in this role.
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Have experience of customer service and be willing to listen and talk to the general public.
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Have good numeracy, literacy and problem-solving skills.
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Have experience of working with customers to improve services - face to face, at public meetings with the ability to converse at ease, providing advice in accurate spoken English which is essential for this post.
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Have experience in dealing with difficult or aggressive customers.
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The ability to work well under pressure.
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Have communication skills - to engage with residents to understand the barriers to recycling and food waste and working with them to improve participation as well as contamination rates.
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Have an understanding of relationship between waste collection and disposal and the impact of recycling rates and contamination rates on the budget
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Have knowledge of the Environmental Protection Act 1990 in particular in relation to waste regulations and other waste related legislation
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Be computer literate - experience of using Microsoft office, mapping systems, updating databases - understanding data
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Have experience of working alongside contractors in a partnering relationship to meet the service purpose.
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Have experience of understanding health and safety and risk assessment is preferred but training can be given
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Have experience of applying systems thinking principle is preferred but training can be given.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council
All employees at the Waste Depot are subject to the Substance Misuse Drug & Alcohol Testing Policy and reserves the right to carry out with cause and random testing.
Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.
If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme, for more information please visit Connect to Work - Portsmouth City Council
