About Us
We are a busy and rapidly growing private UTI clinic providing specialist care and diagnostic support for patients experiencing urinary tract infections and related conditions. Our team is known for professionalism, compassion, and exceptional patient service.
We’re looking for a confident, organised Clinic Administrator to join our team and help us deliver an outstanding patient experience.
The Role
As our Clinic Administrator, you’ll be at the heart of daily clinic operations — managing patient communications, handling a high volume of emails, scheduling appointments, and ensuring the smooth running of our admin systems.
Key Responsibilities:
- Manage and respond promptly to a high volume of patient emails and enquiries
- Answer calls and contacting patients regarding appointments, follow-ups & general enquires
- Maintain accurate and confidential patient records
- Input data and update clinic systems efficiently including registering patients
- Liaise with clinicians and support the wider team with administrative tasks
- Provide friendly, professional front-line communication at all times
About You
You’ll be an organised, reliable person who enjoys working in a busy, fast-paced role. You’ll be confident communicating with patients and colleagues, with excellent attention to detail and the ability to manage multiple priorities.
Essential skills and experience:
- Previous administrative experience (healthcare or clinical setting preferred)
- Excellent written and verbal communication skills
- Strong organisational skills and attention to detail
- Confident using email, spreadsheets, and booking systems
- A caring, professional manner with a focus on patient service
What We Offer:
- A supportive and friendly team environment
- Opportunities for training and development
- Competitive salary
Job Types: Full-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
- Company pension
- Work from home
Application question(s):
- Are you based within 30 miles of London
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 3 years (required)
Language:
Willingness to travel:
Work Location: Remote
