Business Support Officer – Experts at Hand (P02) – Admin & Clerical
Order Number: OR113209
Hours: 35 Hours Per Week
Contract: 100 Week Temporary Contract
Location: 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom
Start Date: 25 September 2026
Rate: PAYE £24.62 per hour
Work Pattern: 2 days per week in office, 3 days remote
We’re recruiting a Business Support Officer to join the Experts at Hand team within Lambeth’s School & Educational Improvement Service. This is a key administrative role supporting educational progress for pupils with SEND in mainstream schools.
About the Role
As a Business Support Officer, you’ll develop and maintain effective information systems, provide administrative support, and coordinate meetings, panels, and training activities to ensure smooth delivery of the Experts at Hand programme.
What You’ll Be Doing
- Establishing and maintaining efficient systems for team administration and record-keeping
- Monitoring financial spend for Exceptional Needs Grant (ENG) and pooled cluster funds
- Organising meetings, conferences, training, and distributing agendas, minutes, and reports
- Coordinating strategic planning meetings across mainstream schools with SENCo, EP, AEP, Speech & Language, and OT professionals
- Processing referrals and ensuring documentation is stored and shared appropriately
- Tracking panel outcomes and ensuring reviews are scheduled and monitored
- Liaising with cluster professionals to support activities such as SENCo supervision circles
- Coordinating training days and events, including logistics and resource production
- Producing clear, concise reports underpinned by robust data analysis
- Maintaining accurate records on SharePoint and Mosaic
- Acting as the main point of contact for panel members and managing communications
- Supporting diary management, purchase orders, and office supplies
- Preparing draft letters, reports, and outcome letters for panels
- Promoting the work of Experts at Hand positively and contributing to service reputation
What We’re Looking For
We’re seeking candidates with:
- Strong administrative and organisational skills
- Experience in managing information systems and financial monitoring
- Ability to coordinate meetings, training, and multi-professional activities
- Excellent communication skills, both written and verbal
- Strong IT skills (SharePoint, Mosaic, Microsoft Office)
- Ability to analyse data and produce accurate reports
- Knowledge of SEND processes and educational support structures (desirable)
- Enhanced DBS clearance (required)
Why Apply?
- Opportunity to contribute to improving educational outcomes for children with SEND
- Varied and impactful administrative responsibilities
- Long-term project role offering stability and professional growth
- Competitive hourly rates
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
- Temp-to-Perm Opportunities
Additional Information
- Candidate Requirements:
- Eligible to work in the UK
- Enhanced DBS required
Job Types: Full-time, Fixed term contract
Contract length: 25 months
Pay: £24.62 per hour
Experience:
- managing information systems and financial monitoring: 1 year (required)
- coordinate meetings, training: 1 year (required)
- SEND processes and educational support structures: 1 year (preferred)
- administrative and business support : 5 years (required)
Licence/Certification:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London SW2
