A little about us…
Founded in 2001, Tecserv UK began with a vision to offer expert advice on fire prevention and building security. From day one, we’ve prioritised quality, customer service, and support — delivered by a team of fully qualified engineers available 24 hours a day, 365 days a year. These founding principles remain at the heart of our business and are now strengthened by the shared ownership of our people.
With a wealth of technical knowledge and experience, we provide the best solutions to protect people, processes, and property.
We install and maintain life safety equipment such as fire alarms, intruder alarms, CCTV, access control and extinguishers.
Based in Nottingham, we are currently looking to strengthen our team and are recruiting for a Business Administrator Apprentice to join us.
This position is to assist the Service Department in day-to-day general administrative duties.
Task & Training Details:
Scheduling maintenance visits
Answering calls and dealing with telephone queries
Inputting account information to CRM package
General administration duties
Uploading documentation to supplier portals
Dealing with customer emails
Desired Skills:
Communication skills
IT skills
Attention to detail
Organisational skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team worker
Initiative
Common sense
Non-judgemental
Patient
Company benefits:
Minimum 24 Days holiday excluding Bank Holidays – (Increases by 2 days every 5 years)
Employee assistance programme
Group employee personal accident & illness insurance – (Upon completion of 6-month probation period)
Qualifications :
English Language 8 – essential
Maths 7 – essential
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Department for Education.
37.5 hour week/ Monday to Friday 9am – 5pm (30 minutes unpaid lunch)
Salary : £21,157.50 - £24,784.50
Get to know us a little better – visit our website at: www.tecservuk.com
Upon completion of this Level 3 Business Administration Apprenticeship, you will be offered a permanent position and career progression opportunities will be available.
The role will be based at:
Apex House
1 Mansfield Road
Underwood
Nottinghamshire
NG16 5FF
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.
IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.
Please note:
As part of our recruitment process, artificial intelligence may be used to support the initial review of applications. Any AI-assisted shortlisting is reviewed by a member of our recruitment team, who makes the final decision on which candidates will be progressed. Your data is kept secure, handled in line with our privacy notice, stays within our controlled systems and is never used to train public AI tools. If you'd like more information, or wish to discuss this, please contact [email protected].
Pay: £21,157.50-£24,784.50 per year
Work Location: In person
