Job summary
CoRE Support Ltd is looking for a confident and motivated Sales Intern to join our team in Stoke-on-Trent.
This paid internship will provide practical experience in B2B sales, lead generation and customer relationship management within the IT industry. The main focus of the role will be contacting prospective business customers by telephone, introducing our company and identifying opportunities to supply IT hardware, software and support services.
You will receive training on our products, services and sales processes. This is an excellent opportunity for someone looking to begin a career in sales, business development or technology.
Duties and responsibilities
- Research and identify prospective business customers.
- Make outbound cold calls to businesses and other organisations.
- Introduce CoRE Support and explain the products and services we provide.
- Ask relevant questions to understand customers’ current IT arrangements and requirements.
- Identify sales opportunities for IT hardware, software, licensing and support services.
- Generate qualified leads and arrange follow-up calls or meetings.
- Prepare and send professional follow-up emails.
- Maintain accurate records of calls, contacts and sales opportunities.
- Update prospect information and activity within our customer management system.
- Follow up with prospective customers and nurture ongoing opportunities.
- Assist with preparing quotations and product information when required.
- Work towards agreed call activity and lead-generation targets.
- Participate in product and sales training.
- Work with the wider team to develop new ideas for reaching potential customers.
Products and services
You will help promote a range of business IT solutions, including:
- Desktop computers, laptops, servers and other IT hardware.
- New and professionally refurbished equipment.
- Microsoft 365 and other business software.
- Software subscriptions and licensing.
- Managed IT support and maintenance.
- Cybersecurity, backup and data-protection solutions.
- Broadband, connectivity and VoIP telephone systems.
- IT installation, configuration and consultancy services.
Qualifications and skills
Previous sales experience is not essential, as training will be provided. We are looking for someone who:
- Has strong spoken and written English.
- Is confident and professional when speaking on the telephone.
- Is comfortable contacting businesses that have not previously dealt with CoRE Support.
- Has a friendly, persuasive and customer-focused communication style.
- Can listen carefully and ask appropriate questions.
- Is resilient and able to remain positive when handling rejection.
- Is organised and able to maintain accurate records.
- Has good general computer skills.
- Has an interest in technology and a willingness to learn about IT products.
- Can work independently and as part of a team.
- Has a proactive attitude and is willing to take initiative.
Previous experience in sales, retail, customer service, telemarketing or business administration would be advantageous but is not required.
What we offer
- An internship with practical B2B sales experience.
- Training on IT hardware, software and support services.
- Sales training, guidance and ongoing mentoring.
- Experience in cold calling, lead generation and account development.
- The opportunity to develop communication, negotiation and commercial skills.
- A friendly and supportive working environment.
About CoRE Support
CoRE Support Ltd is an established IT solutions provider based in Stoke-on-Trent. We support businesses, schools and other organisations by supplying IT hardware, software, connectivity and ongoing technical support.
Our aim is to understand each customer’s requirements and provide practical IT solutions that work for them.
Pay: From £5,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
