Senior Event Operations Manager
Location: London
Salary: £40,000 – £45,000 (DOE) + Overtime
Contract: Permanent, 45 hours per week
About the Role
We’re looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client-facing role where you’ll take the lead in delivering exceptional, high-end events—working closely with Sales, Events, and key clients to ensure every detail is executed flawlessly.
If you thrive in fast-paced environments, love leading teams, and have a passion for delivering premium experiences, this could be the perfect opportunity for you.
What You’ll Be Doing-
Leading the operational planning and delivery of a wide range of events
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Managing both front-of-house (FOH) and back-of-house (BOH) operations to the highest standards
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Producing detailed event plans and communicating them effectively across teams
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Briefing and leading teams of all sizes on-site
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Overseeing service flow, including large-scale dinners (up to 500+ guests)
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Attending site visits and tastings with clients and sales teams
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Managing equipment orders and supplier relationships
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Ensuring all Health & Safety and RAMS documentation is accurate and compliant
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Building strong relationships with key venues and clients
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Supporting recruitment, training, and development of team members
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Contributing to projects that improve efficiency and profitability
What We’re Looking For-
Proven experience in event operations, ideally at a senior level
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Strong leadership skills with the ability to manage large teams
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Excellent organisational and communication skills
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Experience delivering high-volume, high-end events
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Confident client-facing presence
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Solid understanding of health & safety within events
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A proactive, solutions-focused mindset
Why Join Us?-
Work on exciting, large-scale and premium events
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Be part of a collaborative and ambitious team
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Opportunities for career development across the wider group (including international projects)
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Competitive salary with overtime opportunities
Ready to Apply?
If you’re ready to take the lead on exceptional events and make a real impact, we’d love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
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Contributory pension scheme
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Grow your career with our Career Pathways and MyLearning programmes
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Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
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Exclusive travel discounts with TUI, Expedia, Booking.com and many more
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Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
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Up to 44% off cinema tickets to enjoy your favourite blockbuster
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Receive cash rewards every time you spend and use them on a wide range of brands
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Un-wind with us with free wellness, mindfulness and exercise classes
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You can share all discounts and offers with your friends and families
