The Lake District Castle Inn Hotel & Spa is a busy 4 star hotel located just outside Keswick in the north of the Lake District. We are seeking to recruit a Full time Hotel Front Office Manager to join our team.
You will oversee the running of the reception, reservations, nights and housekeeping team, and take an active role in revenue and yield development across the business. You will play a key role in training and implementing standard operating practices across different departments under your remit.
The candidate will have previous experience in 4 star hotels. You will be highly driven to achieve targets, be bright and friendly, good communication and have excellent customer service skills. You will have worked in front office operations previously to a high level.
The role would suit someone that has prior experience in looking after different areas of social media and marketing as this will be a key area of focus in driving sales across the Hotel. We are looking for someone that is able to create content and update our social activity daily as part of your role.
You will work alongside our Operations Manager to drive standards and guest satisfaction across all sectors of the business.
This full-time role will involve working 5 days out of 7 including weekends, bank holidays and school/Christmas holidays. The shifts will be varied dependent on the needs of the business.
We offer an excellent working environment, on-going training, career progression, uniform provided, meals on duty and free use of leisure facilities.
The Hotel is undergoing significant refurbishment following its purchase by Castle Collection nearly 2 years ago. This is an ideal opportunity for somebody who is ambitious and wants to make a name for themselves within a small, but growing group of hotels.
If you have the energy, drive and passion to make a real difference, we want to hear from you.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Work Location: In person
