About Us
One Homes is an award-winning real estate developer redefining luxury living through design-led, sustainable, and intelligent developments. Operating across global markets, we deliver premium residential and hospitality experiences. With a bold vision for innovation and excellence, our team is growing and we're looking for exceptional talent to join us.
Role Overview
We are seeking a confident and motivated Commercial Consultant (Appointment Booker) to join our London office. In this role, you will be responsible for engaging prospective clients, qualifying leads, and booking appointments for our Senior Commercial Consultants.
As the first point of contact, you will play a key role in creating a positive client experience while ensuring a consistent flow of qualified meetings for the sales team.
Key Responsibilities
- Contact prospective clients through phone calls, WhatsApp, email, and other communication channels.
- Qualify leads based on company criteria.
- Book appointments for Senior Commercial Consultants with qualified prospects.
- Confirm, reschedule, and follow up on appointments to maximize attendance.
- Maintain accurate CRM records and update client interactions.
- Build positive relationships with prospective clients and represent the One Homes
brand professionally.
- Achieve weekly and monthly appointment booking targets.
Requirements
- Minimum 1-2 years of experience in tele-sales, appointment setting, customer service, or a client-facing role.
- Excellent communication and interpersonal skills.
- Confident and professional telephone manner.
- Strong organizational and time management skills.
- Fluent in English (additional languages are an advantage).
- Must be based in London or able to commute regularly to our office.
- Self-motivated, target-driven, and professionally presented.
What We Offer
- Competitive base salary with performance-based bonuses.
- Comprehensive training and ongoing development.
- Opportunity to work with a premium luxury real estate brand.
- Clear career progression into senior commercial or sales roles.
- Supportive, high-performing team environment.
- Inspiring, fast-paced office environment in central London.
Pay: £23,132.20 per year
Work Location: In person
