Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually
We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team.
In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management.
This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer.
Key Skills Required
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Working understanding of Household insurance policies to include bedroom rated and HNW requirements.
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Working understanding of Residential Landlords covers and associated requirements
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Knowledge of underwriting terms, policy wording, and coverage limits
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Ability to process mid-term adjustments, renewals, and claims queries
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Investigation skills to resolve policy issues and coverage gaps
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Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client
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Ability to explain complex policy details in simple terms
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Professional email and phone etiquette
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Strong listening skills to understand client needs
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Keeping track of deadlines (renewals, endorsements, documentation)
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Professional and trustworthy
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Team Player but able to work independently
Computer & keyboard skills
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Navigation of standard office PC Systems
- Essential working knowledge of Microsoft Word and Excel
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Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial
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Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR
Salary, Benefits & Hours
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£35,000 to £40,000 (depending on experience)
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Monday to Friday 8.30am to 5.30pm
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Parking Onsite
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28 days holiday
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Pension
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Learning & Development Support
