Alton Towers Resort is seeking Food & Beverage Assistant Managers to drive excellence across our hotel restaurants
This role is ideal for someone who enjoys leading teams, delivering excellent guest service, and ensuring efficient, high-quality restaurant operations. You will work alongside the Hotel Food & Beverage Manager to oversee daily activities, maintain service standards, and support a motivated and high-performing team.
Working at Alton Towers offers a unique and exciting environment, with the energy of a world-famous resort and the chance to create memorable experiences for hundreds of guests every day.
A day in the life of a Food & Beverage Assistant Manager...
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Oversee the daily operation of the hotel restaurants, ensuring they are ready for service and delivering excellent guest experiences.
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Manage escalated guest queries or complaints and maintain high service standards
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Monitor performance against KPIs, support initiatives to drive sales, and control costs, stock, and waste
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Ensure compliance with Food Safety and Health & Safety standards
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Support recruitment, training, development, and performance management of team members
You'll be set up for success if you have:
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Experience in a Food & Beverage leadership role, ideally across multiple restaurants
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Background in high-volume restaurant or quick-service environments
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Hands-on, organised, and confident leading teams in a fast-paced setting
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Flexible to work evenings, weekends, and a variety of shifts
Benefits
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Full-time, permanent role with a salary of £29,000 per annum
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Merlin Magic Pass - free tickets for you and your family across Merlin Entertainments attractions (worth £1000+)
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On-site discounts across Merlin attractions
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Benefits app with hundreds of discounts, plus access to online GP appointments, mental health support, and an Employee Assistance Programme
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Excellent development opportunities, both internally and across 400+ UK locations
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Generous annual leave
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Free on-site staff parking
