US and International Casualty Claims Manager
Location: London
Position: Full time, permanent
We are seeking an experienced US and International Casualty Claims Manager to lead a high-performing claims team handling complex casualty claims across our international portfolio.
This is an excellent opportunity for a technical claims leader who is passionate about people development, delivering outstanding customer outcomes, and driving operational excellence.
Key Responsibilities
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Lead, coach, and develop a team of casualty claims professionals.
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Oversee the handling of complex US and International Casualty claims.
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Provide technical guidance on coverage, liability, reserving, and litigation matters.
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Build strong relationships with clients, brokers, coverholders, TPAs, legal partners, and underwriters.
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Drive continuous improvement, performance management, and best practice claims handling.
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Support portfolio performance through effective claims insights and stakeholder engagement.
About You
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Extensive experience handling US and/or International Casualty claims.
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Proven leadership and people management experience.
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Strong technical casualty claims expertise and commercial awareness.
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Excellent communication, decision-making, and stakeholder management skills.
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Credibility in the London and Lloyd's market and a practical understanding of delegated business.
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Willingness to travel and attend client and market events.
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ACII, CII or a similar professional qualification.
Why Join Us?
This role offers the opportunity to lead a talented team, influence claims strategy, and play a key role in the success of a growing international casualty portfolio.
Apply today and be part of our next chapter.
What Can You Expect From Us?
Alongside a competitive base salary and performance-related discretionary bonus, we offer a broad range of employee benefits.
Hybrid Working
At MS Amlin we operate a hybrid working model. Our teams spend 3 days a week in the office, balancing flexibility with the collaboration this role needs.
About MS Amlin
MS Amlin is a leading (re)insurer and part of the global MS&AD Group. With more than 120 years of experience and a strong presence in Lloyd's of London, we help clients navigate complex and demanding risks through specialist underwriting and claims expertise.
We are committed to building a workplace where all talent is welcomed and everyone has the opportunity to influence how the business works. Our employee resource groups support our Diversity, Equity and Inclusion goals.
