Job Summary
We are seeking a professional and personable Aesthetic Receptionist to join our busy clinic. The successful candidate will be the first point of contact for clients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a welcoming environment within the aesthetic industry, supporting both clients and the team with organisational and administrative tasks. Previous office or administrative experience is desirable, but a positive attitude and strong communication skills are essential.
Responsibilities
- Greet clients warmly upon arrival and ensure they feel welcomed and comfortable
- Manage appointment bookings, cancellations, and rescheduling efficiently using our scheduling system
- Answer phone calls, respond to enquiries, and direct calls to appropriate team members
- Handle client check-in and check-out procedures accurately
- Maintain organised client records and update information as necessary
- Assist with administrative duties such as filing, data entry, and correspondence
- Support the clinic team with daily operational tasks to ensure a seamless client experience
- Maintain a tidy reception area, ensuring it reflects the professional standards of the clinic
Qualifications
- Previous office or administrative experience is preferred but not essential; a willingness to learn is key
- Excellent organisational skills with attention to detail
- Strong verbal and written communication skills in British English
- Friendly, approachable manner with a professional appearance
- Ability to multitask effectively in a fast-paced environment
- Proficient in basic computer applications such as MS Office (Word, Excel)
- Experience in the aesthetic or healthcare industry is a bonus but not required
This role offers an engaging work environment where organisational skills and customer service excellence are highly valued. We welcome motivated individuals eager to contribute to a positive client experience within our aesthetic practice.
Pay: £24,420.00-£26,000.00 per year
Work Location: In person
