Job Description:
Are you an experienced Care Coordinator looking for your next opportunity in a supportive and growing domiciliary care agency?
Careaid Limited is seeking a motivated and organised Care Coordinator to join our friendly team in Bow, London. We are passionate about helping people live safely, independently, and comfortably in their own homes — and we’re looking for someone who shares that commitment.
This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and wants to make a real difference in people’s lives.
What You’ll Be Doing
As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of high-quality care services. Your responsibilities will include:
- Accepting care packages and allocating care workers to service users
- Preparing staff rotas and managing scheduling systems
- Monitoring attendance and visit times using electronic monitoring software
- Maintaining accurate care worker and service user records
- Conducting care reviews, spot checks, and risk assessments
- Supporting service quality through telephone monitoring and visits
- Liaising with clients, local authorities, and healthcare professionals
- Supporting recruitment and onboarding of care staff
- Supervising and supporting care workers
- Assisting the Care Manager with the day-to-day running of the branch
- Ensuring compliance with CQC standards and company policies
- Promoting the highest standards of care at all times
What We’re Looking For
✔ Minimum 2 years’ experience as a Care Coordinator within a domiciliary care agency ✔ Strong communication and organisational skills ✔ Ability to multitask and work under pressure ✔ Excellent IT and administrative skills ✔ A proactive, flexible, and team-oriented attitude ✔ Knowledge of care management systems such as Birdie, One Touch, CM2000 is an advantage ✔ Full UK driving licence and access to a vehicle preferred ✔ Willingness to work weekends when required
Why Join Us?
- Be part of a growing and supportive care organisation
- Opportunity to make a meaningful impact in the community
- Friendly and professional working environment
- Career development and ongoing training opportunities
If you are passionate about delivering outstanding care and want to build your career with a company that values its staff, we would love to hear from you.
Pay: £28,000.00-£33,000.00 per year
Work Location: In person