Job Overview:
We are seeking a detail-oriented Manifest Administrator to join our team. The ideal candidate will be responsible for:
· Process Manifest documentation in line with system and customer requirements
· Ensure vessel schedules are updated within the business systems
· Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome
· Maintain customer records, including the creation of new, in line with business processes and in conjunction with other departments
· Collate and file manifest files and folders in line with business requirements
· Work alongside other departments as necessary to resolve issues that may arise
· Answering customer calls and managing enquiry to a successful conclusion
Their technical skills must include:
· Knowledge of Excel
· MS Outlook (Email)
· Data inputting
· Spreadsheets
· Computer literacy
Their people skills will include:
· Highly organised and structured approach to tasks
· Excellent attention to detail
· Work on own initiative but also as part of a team
· Flexible approach to working during busy periods.
· Excellent Ability to develop relationship with customers
· Strong task orientation - can do approach
Qualifications:
No experience is needed, full training will be given on the job- Excellent attention to detail and organisational skills is essential- Ability to work independently and as part of a team- Good communication skills to interact with colleagues
Join our team as an Manifest Administrator to contribute to the freight forwarding process from the very start.
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
