Hey future Hagen leader!
We’re growing fast and looking for someone to support maintaining our buzzing London espresso bars.
At Hagen, we serve exceptional coffee with Scandi style and neighbourhood charm. We’re all about quality, community, and creating welcoming spaces where people love to be — both customers and team members.
We’re committed to helping our team grow — whether that means stepping into more senior roles or developing your skills in the world of specialty coffee, there are real opportunities to progress at Hagen.
What You’ll Do:
We are looking for a reliable, hands-on handyman to join our growing coffee business. This is a varied role supporting our coffee shops by ensuring they are always safe, well-maintained and operating at their best.You'll be responsible for carrying out repairs, preventative maintenance and responding quickly to issues that arise across our stores. From fixing doors and replacing fixtures to assembling equipment and carrying out general maintenance, you'll play a key role in keeping our cafés looking and functioning to the highest standard.
Key Responsibilities
- Carry out general repairs and maintenance across all coffee shop locations.
- Respond promptly to maintenance requests from store teams.
- Diagnose faults and repair broken fixtures, fittings and equipment where possible.
- Complete basic plumbing, carpentry, painting, decorating and minor electrical tasks (where qualified and appropriate).
- Repair or replace shelving, furniture, doors, locks, handles and other fixtures.
- Assemble and install new furniture, equipment and displays.
- Carry out routine preventative maintenance to minimise future issues.
- Ensure all work is completed safely and in line with health and safety regulations.
- Keep maintenance records and report any major repairs requiring external contractors.
- Liaise with suppliers and contractors when specialist repairs are required.
- Support new store openings, refurbishments and store improvement projects.
- Help maintain a clean, organised and professional working environment in every location.
What We're Looking For
- Previous experience in a handyman, facilities maintenance or property maintenance role.
- Practical skills across a range of trades, including basic plumbing, carpentry and decorating.
- Strong problem-solving skills and the ability to work independently.
- A proactive attitude with excellent attention to detail.
- Good communication skills and a customer-focused approach when working alongside store teams.
- Ability to prioritise multiple maintenance requests across different locations.
- Full UK driving licence (preferred).
- Flexibility to travel between stores as required.
What You'll Bring
- A positive, can do attitude.
- Pride in delivering high-quality workmanship.
- The ability to identify problems before they become bigger issues.
- Reliability, organisation and strong time management.
- A willingness to support the wider business wherever needed.
Why Join Us?
- Be part of a growing speciality coffee business.
- Varied, hands-on work with no two days the same.
- Supportive and collaborative team environment.
- Opportunity to make a visible impact across our cafés.
- Competitive salary and performance based bonus.
- Paid travel between stores.
Check us out on Insta: @thehagenproject
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Job Types: Full-time, Permanent
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Profit sharing
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- handyman: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
