Kick-start your career in care quality! Join our friendly office team at Hilton Home Care, as an Apprentice Quality Auditor and gain hands-on experience from day one! You'll help organise schedules, maintain accurate records, and support staff and clients while working towards a Business Administration Level 3 Apprenticeship qualification.
What you will learn:
- This isn’t just an office role – you will learn how to play an important part in organising and maintaining key compliancy within our care servicey, supporting both staff and clients and making a positive impact behind the scenes.
- You’ll learn by doing and eventually work independently developing key skills that employers love, including communication, organisation, and problem-solving.
What you will gain:
- A recognised Business Administration qualification
- Real-world office experience in a professional environment
- Transferable skills that can kick-start your career
- Confidence working with people, systems, and data
- The chance to grow and progress within a supportive team
Key Responsibilities
- Preparing reports, filing, and data entry
- Updating schedules and monitoring job systems to keep everything running on time
- Maintaining CQC (care quality commission) records and trackers to ensure high-quality service
- Supporting team communication and general admin tasks
- Answering calls and supporting clients with care-related enquiries
- Checking documents and supporting compliance to keep everything accurate and up to standard
- Helping solve problems and keeping the office organised
- Supporting team communication and general admin tasks
Who you will be:
- Someone looking to start their career with purpose and who wants to make a real difference.
- Someone who is organised, meticulous and has excellent attention to detail
- Someone who will come to work every day with a positive attitude and a genuine eagerness to learn – no experience necessary.
- Someone happy to work independently but not afraid to ask for help.
- Someone who is comfortable communicating with people
Join Hilton Home Care and experience:
- Friendly, welcoming work environment
- Real responsibility from day one
- A chance to make a difference in people’s lives
- Ongoing support and guidance throughout your apprenticeship
Key Skills:
- Good English Skills
- Excellent IT Skills
- MS Office
- Strong Organsational skills
- Attention to detail
- Enthusiasm
- Willingness to learn
- Friendly
- Approachable
- Reliable
- Proactive
- Works well in a team
- Flexible
- Positive Attitude
- Caring
Working Week: 40 hours per week – Monday to Friday – 8.30am to 5pm with 30 minutes for lunch.
Salary: £16,640 per annum, in line with the Apprenticeship National Minimum Wage. For further information, please see below.
Qualifications Required: GCSE Math and English minimum grade 4 is required for this application
Future Prospects: Successful completion could lead to permanent employment, further professional training, and career development in administration or management within our care services.
About the Employer: Hilton Home Care is there whether you need a little support with daily tasks, specialised assistance for complex needs, or help regaining independence following a short illness or hospital stay. They ensure you live comfortably and confidently at home. They cater for all needs, with the commitment that nothing is ever too much – whatever the requirement and their priority is the well-being and comfort for those they care for. For further information please visit: https://hiltonhomecare.co.uk/
What you need to know:
- This is an in-person role so you need to make sure you can travel daily to Hilton Care Home at Lake Lane, Barnham and occasionally to attend at Chichester College.
- This is a 18-month apprenticeship including end point assessment.
- Learning is work-based and will take up 6 hours in one day for the working week.
- To apply you must have lived in the UK for a minimum of 3 years before the start date of the apprenticeship learning and have authorisation to work in the UK.
- You cannot apply if you already have a qualification equal to or higher than the apprenticeship standard being studied.
- You can apply if you have a higher qualification than the apprenticeship standard in an unrelated subject.
- You should live in the area local to the employer and the college campus offering the apprenticeship.
- This is a combination of work and learning so you will need to commit to the learning and stay at the employers until the apprenticeship is successfully completed.
Further Information: Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £8.00 per hour (As of the 1st April 2025). This is the legal minimum pay per hour applying to 16- to 18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum Wage appropriate to their ages applies
Pay: £16,640.00 per year
Ability to commute/relocate:
- Bognor Regis PO22 0AL: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Why are you interested in this apprenticeship?
- Why do you want to work for Hilton Home Care?
- What do you think you will bring to this role?
Education:
- GCSE or equivalent (preferred)
Location:
- Bognor Regis PO22 0AL (preferred)
Work Location: In person
