Job Overview:
Join the dynamic team for the Leicester Art Reach Journeys Festival International 2026, a vibrant celebration of arts, culture, and community! We are seeking enthusiastic and energetic Team Members to help deliver an unforgettable festival experience from October 17th to October 25th, 2026. This paid opportunity offers a chance to be at the heart of a major cultural event, engaging with visitors and ensuring smooth operations across various festival venues in Leicester. If you’re passionate about hospitality, guest services, arts and culture and thrive in lively environments, this is your moment to shine!
We are looking for both Festival Ambassadors and Survey Evaluators to work at various sites both indoor and outdoor based in and around the City Centre of Leicester and Highfields areas. There are a variety of days and shifts available during the 9 day event. All training, refreshments and breaks will be provided.
Duties Could Include The Below:
- Welcome festival attendees with warmth and enthusiasm, providing information and assistance to enhance their experience
- Manage guest flow at entrances, exits, and key event areas to ensure safety and efficiency
- Support venue operations by assisting with event setup and breakdown, and ensuring smooth logistics
- You may also be required to conduct audience surveys to contribute to Arts Council England evaluation reports using a tablet-based survey system and approaching members of the audience at our events to conduct a feedback survey. All equipment and training will be provided.
- Deliver exceptional guest services by addressing inquiries, resolving issues promptly, and maintaining a positive atmosphere
- Collaborate with team members and management to uphold festival standards and safety protocols
- Assist in supporting the team during busy periods to ensure seamless event delivery
- Maintain clear communication with supervisors regarding any incidents or operational concerns
Qualifications
- Previous experience in festivals, hospitality, or guest services is highly desirable
- Strong interpersonal skills with the ability to engage confidently with diverse audiences
- Ability to work effectively in fast-paced environments while maintaining professionalism
- Flexible availability during the festival dates, including days, evenings and weekends as needed
- Demonstrated teamwork skills and a proactive attitude towards problem-solving
- Basic organizational skills for managing tasks efficiently under supervision
- Be able to work both indoors and outdoors and be on your feet for long periods of time
This paid role offers an exciting opportunity to develop your skills in event management while contributing to a major cultural celebration. Join us in creating memorable moments for visitors from all walks of life!
For more information please apply via this advert and I will be in touch or drop me a message on Indeed or email [email protected]
Pay: £12.71-£13.50 per hour
Benefits:
Application question(s):
- Flexibility to work during the period of the event both days, nights and weekends and be on your feet for long periods of time both indoors and outdoors
Work Location: In person