An opportunity has arisen for a candidate with exceptional customer service and interpersonal skills to be the first port of call for existing and prospective patients at our prestigious private dental practice in Kings Rd, London SW6.
We are well known in the local area as the private practice with a difference, so the ideal candidate will be well presented, possess excellent verbal communication skills, and have bags of initiative. You will need excellent planning and organisational skills with the ability to prioritise effectively and have a good grasp of IT.
Dental experience is ideal but by no means essential should you be the right candidate in all other respects. Thorough training will be provided.
Overall role
- To deliver the kind of welcome our patients and team expect, in line with brand standards and legal requirements
- To ensure the reception operation runs smoothly and efficiently
- To assist the business to grow and attract new customers by engaging prospective patients in a welcoming and informative manner
- To act as a champion and a positive point of contact for everyone in the business
- To direct the journey of patients effectively and efficiently throughout the practice
Essential skills and experience
- A caring and sympathetic nature
- Exceptional communication skills (written, verbal, phone) – the ability to liaise between patients and other dental care professionals
- A smart appearance and professional attitude
- A good work ethic and high standards
- An ability to work under pressure
- Possesses initiative and a willingness to take responsibility
- A positive, team player
We are offering
· Competitive salary based on skills and experience
· Training
· A nice working environment
· Private dental care (post probation)
· A supportive, likeable team of co-workers
A dental or medical background
Qualification in Administration or Customer Service
Job Type: Full-time
Pay: From £29,000.00 per year
Benefits:
- Company events
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical/Dental Receptionist: 1 year (required)
Language:
Location:
- London SW6 4RB (required)
Work Location: In person
