room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
What’s in it for you:
We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:
1 free night stay at any of our properties per year, with generous employee discount thereafter
Competitive salary and discretionary bonus scheme
Pension scheme
Loyalty rewards and referral bonuses
Company sick pay scheme
2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
Additional annual leave with length of service
Cycle to work scheme use of gym facilities in our hotels
Access to activity workshops we host for our guests and the community
Employee Assistance Programme for you and your immediate family
Regular social activities including monthly people & planet focused engagement activities
Personal development programmes and opportunities to grow as we do
Key Responsibilities
As a Room Maker, it’s your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
People
Your role will involve:
Changing towels, bed linen, vacuuming, buffing, mopping
General cleaning of all rooms in the apartments
Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
Checking apartments to ensure everything is in working order
Carry out full inventory checks of apartments and replace any missing items
A good understanding of COSHH
Previous housekeeping experience is essential
A good command of English
Be well-presented and tidy
Excellent communication skills to be able to deal with guests and customers
Outstanding attention to detail
Places
Planet
Help with the continued effort to deliver zero waste
Follow all company policies on recycling
Attend and contribute to our Team Planet events
Direct Reports
This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.
