Your Role as a Piercing Specialist
This is a maternity cover role, and it's a brilliant opportunity to join us at an exciting time. You'll be at the heart of our piercing experience, guiding customers through their journey with confidence, care and style. You'll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.
Piercing Expertise:
- Welcome customers into our piercing studio with warmth and professionalism.
- Help customers feel relaxed and informed throughout their piercing journey.
- Offer expert styling advice using Missoma’s exclusive jewellery collections.
- Perform piercings to the highest standards of safety, hygiene, and technique.
- Provide clear aftercare guidance and confidently resolve any concerns.
- Stay up to date with UK piercing regulations, techniques, and equipment.
- Advise the wider retail team on legal and safety protocols.
Customer Experience & Shopfloor Support:
- Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.
- Deliver exceptional service from first interaction to final purchase.
- Support your team with product expertise and a proactive, positive approach.
What You’ll Bring
You don’t need to tick every box, but here’s what will help you thrive:
- 1.5+ years’ experience piercing in a studio environment, with a strong portfolio.
- In-depth knowledge of UK piercing standards and regulations.
- A clean, professional, and customer-focused approach.
- Excellent communication skills and a warm, engaging presence.
- Ability to tailor your service to each customer’s unique needs.
- A passion for jewellery, style, and helping people express themselves.
Ready to Make Your Mark?
If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.
Pay: From £17.00 per hour
Benefits:
- Company pension
- Employee discount
Application question(s):
- Are you able to work weekends?
- What is your notice period in weeks?
- This role is a fixed-term are you happy with this?
Licence/Certification:
- Piercing Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
