You must have aviation experience - Essential
Pay Rate: £36,250
Grade: CA
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on, 4 off - 1000 2 200
Location: Bristol Airport
PLEASE NOTE: The role is based within an Airport. You will be required to under-go Security Vetting Processes ( including a criminal record check) if you are to be successful for this position.
DHL work in partnership with easyJet at Bristol Airport to provide all ground handling within their Bristol operation. No two days on our Aviation contract are the same! You will play an integral role in the ground handling operation, working to tight timeframes but delivering fantastic results.
**Amazing Benefits including 24 hour GP service, Retail discounts and reduce cinema tickets plus many more**
WHAT DOES THE ROLE ENTAIL?
Deliver Planning SLA's to service ground handling operations
Work with site operational teams to ensure continuous improvement of planning process
Interrogate systems to provide management information to support continuous improvement of planning process
First point of contact and shared operations communications with relevant stakeholders
Support Shift Manager in Plan/Do/Review calls, updating systems and implementing changes based on feedback
Provide real time monitoring to ensure that work is being completed by the ground crew and ensure delays are received by TCOs
Make changes to workflow streams efficiently on the day of execution to ensure that work is completed on time and in full
Brief Ground crew with schedule changes, turn information - maintain professional etiquette at all times
Checking movement messages, unserviceability comms, hot turns, identifying fake flights in the system
Nightly check of all equipment from above including headsets and cables and raising any discrepancies
Exceptional performance delivered by smart allocation of colleagues to tasks
WHAT DO WE NEED FROM YOU?
Aviation experience - essential
Be passionate about customer service
Excellent communication skills at all levels
Be calm, friendly and professional
Excellent organisation skills
Ability to quickly and accurately react to any given situation
Work well within a team and as an individual
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
Be able to provide 5 years address history
Be able to provide 5 years reference history (employment/education/benefit claim/character)
To obtain a full airside ID
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award winning range of benefits including:
Free confidential 24/7 GP Service
Hundreds of discounts (including Retail, Childcare + Gym)
Affordable loans & Enhanced Pension Scheme
24/7 employee support service for you (+ family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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