Job Overview:
We are seeking a highly motivated and experienced Front of House Supervisor for The Lewisham Restaurant at Dartmouth Golf Course to join our team. As the Front of House Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a positive and efficient work environment.
Please only apply to this position if you have Supervisor experience in Hospitality.
Responsibilities:
- Manage and supervise all front-of-house staff, including servers, hosts/hostesses, and bartenders
- Manage the reservation system
- Keep on top of inventory of supplies, including beverages, utensils, and condiments
- Ensure compliance with health and safety regulations
- Handle customer enquiries and feedback in a professional and timely manner
- Collaborate with the kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations
- Conduct regular performance evaluations for front-of-house staff
- Implement strategies to improve customer satisfaction and increase sales
- Assist with special events or promotions as needed
Qualifications:
- Previous experience in a leadership role within the hospitality industry is required
- Strong knowledge of food production, kitchen operations, and food preparation techniques
- Exceptional communication and interpersonal skills
- Knowledge of bartending techniques is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work evenings, weekends, and holidays as required
If you are passionate about providing exceptional customer service, have strong leadership skills, and thrive in a dynamic restaurant environment, we would love to hear from you. Apply today to join our team as our Front of House Supervisor!
Pay: From £12.70 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Application question(s):
- How would you commute to us everyday?
- Do you have at least 1 year of experience supervising a restaurant, cafe, bar or hospitality team?
- When would you be available to start? Do you have a notice period?
- Are you able to work evenings, weekends and bank holidays?
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
