Some people see a frustrating system and work around it. Others want to understand the problem and fix it. We are looking for the second kind.
As our Systems Application Specialist, you will get hands on with the clinical and corporate systems used across Compass, helping make them easier, smarter and more useful for our amazing teams who rely on them every day.
This is much more than keeping systems ticking over. You will configure applications, improve workflows, manage upgrades and help introduce new systems, working with colleagues to understand what they actually need and turning that into practical solutions.
There is plenty of technical variety too. You will work with APIs and integrations, system testing, data quality and reporting, using tools including Power BI, Excel and SQL to help turn information into something people can actually use.
You will work closely with our Information Governance, Data and IT colleagues, as well as suppliers and teams across Compass. Your work will help ensure our systems are secure and reliable, while continuing to evolve as the organisation does.
You can choose to work remotely or from our York office, with occasional travel for meetings and other work related activities when needed.
If you enjoy getting under the bonnet of a system, solving problems and seeing your ideas become something people use every day, this is the opportunity for you.
You are naturally curious about how systems work and how they could work better. When something is clunky or not doing what people need, your instinct is to understand why and find a practical solution.
You will bring experience of developing, configuring and supporting clinical or corporate systems, including workflows, forms, permissions and system changes. You are comfortable troubleshooting problems, testing solutions and helping people get the best from the technology they use.
Essential criteria
- Degree level knowledge through education or relevant experience
- Recognised IT, technical or systems qualification
- Experience developing and supporting IT systems or applications
- Experience configuring systems and workflows
- Experience troubleshooting and resolving system issues
- Experience of system testing and change
- Experience working with data, reports and dashboards
- Knowledge of SQL, Power BI or similar reporting tools
- Knowledge of Information Governance and UK GDPR
- Strong problem solving and communication skills
Experience of NHS or clinical systems, APIs, suppliers, system upgrades or DSPT would be useful, but is not essential.
If you are the person who spots a problem and cannot resist figuring out a better way to make it work, we’d love to see you apply.
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 7th Sept
Interview Date: 18th Sept
#CompServ #LI-BE1
