Location: Fareham (Hybrid working, 3 days per week in the office)
Salary: £35,889 - £39,667 (based on experience)
Job Summary
We are looking for a people focused operational leader. This role reports to the Chief Operating Officer within the Operations team. It is a hands-on position primarily focused on ensuring the smooth and efficient running of business Operations & HR strategy. The role will suit a proactive, organised and solutions-focused individual who thrives in a fast-paced environment and takes ownership for operational delivery, whilst also fully supporting employee engagement, lifecycle, compliance and culture in a very People focused business.
This role will be a key part of the culture of the business and a valuable member of the team to support others around them whilst enhancing the operational efficiency.
The top 5 activities for this role are:
- Support and own the end-to-end employee lifecycle including recruitment, onboarding, development and offboarding
- Provide HR advisory support to line managers and colleagues, ensuring effective people management, upholding our values and up to date compliance with employment law in partnership with Peninsula HR Consultancy
- Lead and coordinate core business operations including facilities, suppliers, systems, insurances and Health & Safety compliance
- Maintain, optimise and continuously improve systems and processes to support business performance and scalability
- Manage facilities, suppliers and operational service delivery to ensure high standards and SLA adherence
Some additional responsibilitie include:
- Record, analyse and improve HR & Operations data and reporting, strengthening accuracy and insight for decision-making
- Support employee engagement, wellbeing and development initiatives aligned to business strategy, continually focusing on Employee wellbeing strategies, survey data and roll out of enhanced initiatives
- Identify, recommend and support implementation of technology and AI-enabled tools to improve operational efficiency (LEAN), automate manual tasks and enhance reporting insight, providing robust research, business case applications and testing plans to ensure adoption is smooth, roadmaps are clear and followed and feedback is acted upon for continuous improvement
- Coordinate onboarding and offboarding of associate contractors, ensuring compliance and smooth integration
- Plan and coordinate company learning and social events, ensuring effective communication, seamless delivery and a positive employee experience
Experience
- Operational coordination across systems, suppliers and facilities
- Oversight of workplace operations and compliance (H&S, suppliers, office)
- Systems administration across business platforms (e.g. O365, Co-pilot, HR software platforms, Training software etc)
- Employee lifecycle and HR administration
Qualifications and skills
- High attention to detail and ability to work accurately at pace
- Strong interpersonal and relationship-building skills
- Ability to identify problems and implement practical solutions
- A people person with empathy and good listening skills
- Strong organisational and time management skills
- Clear and professional written and verbal communication
- Proficient in MS Office (Outlook, Excel, Word, Teams, SharePoint)
- CIPD Level 3 in Human Resources (essential)
- Business or Administration qualification (desirable)
Please get in contact with [email protected] for the full job description and person specification.
Job Types: Full-time, Permanent
Pay: £35,889.00-£39,667.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Profit sharing
Ability to commute/relocate:
- Fareham PO16 8UT: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How much experience do you have using AI tools to improve operational efficiency?
Experience:
- Human resources: 3 years (required)
- Operations management: 5 years (required)
Licence/Certification:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Fareham PO16 8UT
