Job Overview
Join our vibrant charity shop team as a Charity Shop Worker and become a vital part of our mission to support community programs and charitable initiatives. In this role, you will engage with customers, assist with daily shop operations, and help maximize the sale of donated items. Your enthusiasm and dedication will directly contribute to making a positive impact in the community while gaining valuable experience in customer service, retail, and administrative tasks. This paid position offers an energetic environment where your efforts truly make a difference.
Responsibilities
- Greet customers warmly and provide excellent customer service to create a welcoming shopping experience
- Assist with the sorting, pricing, and displaying of donated items to ensure an attractive shop environment
- Operate the cash register, handle transactions accurately, and manage cash and card payments securely
- Maintain cleanliness and organization within the shop, including tidying shelves and ensuring stock is well-presented
- Support inventory management by recording donations received and updating stock records efficiently
- Answer customer inquiries, offer assistance, and promote ongoing campaigns or special sales events
- Collaborate with team members to ensure smooth daily operations and uphold health and safety standards
Requirements
- Previous experience in customer service or retail is advantageous but not essential; enthusiasm is key!
- Strong communication skills with a friendly, approachable manner
- Basic IT skills for operating point-of-sale systems and maintaining simple administrative records
- Ability to perform light physical tasks such as lifting boxes of donations and standing for extended periods
- Administrative experience helpful for managing donation logs or inventory records
- A proactive attitude with the willingness to learn new skills and support team efforts
This role offers an exciting opportunity to develop your skills in a lively environment while contributing to meaningful community work. If you’re motivated by helping others, enjoy working in a team, and want to make a tangible difference through your work, we’d love to hear from you!
Pay: £13.00-£13.50 per hour
Work Location: In person
