Job Advert
As a Stage Door Keeper, you'll be the welcoming face of Nottingham Playhouse for artists, staff, visiting companies and contractors. You'll play a vital role in keeping our building safe, secure and running smoothly, while helping to create an exceptional experience for everyone who comes through our Stage Door.
If you're organised, approachable, calm under pressure and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.
The Stage Door is the operational heart of Nottingham Playhouse. Working as part of our Facilities & Buildings team, you'll be responsible for welcoming visitors, maintaining building security, coordinating communications and supporting the day-to-day operation of one of the UK's leading producing theatres.
You'll work closely with colleagues across the organisation, supporting rehearsals, performances and events while helping to ensure our historic building remains safe, compliant and welcoming.
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Welcoming staff, visiting companies, contractors and guests to Nottingham Playhouse.
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Managing the Stage Door reception, telephone, email inbox and tannoy system.
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Maintaining secure access to the building through visitor management, keys, fobs and company vehicle procedures.
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Monitoring CCTV and reporting any security or safety concerns promptly.
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Supporting the Facilities & Buildings team with compliance checks, including First Aid equipment and defibrillator audits.
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Receiving and distributing deliveries across the organisation.
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Assisting with fire safety procedures, alarm testing and emergency arrangements.
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Carrying out opening and closing procedures when required.
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Maintaining a professional, tidy and welcoming Stage Door environment at all times.
We're looking for someone who enjoys helping people and takes pride in delivering excellent service.
You'll be someone who:
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Has excellent communication and customer service skills.
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Remains calm and professional in a busy environment.
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Is organised and able to prioritise a variety of tasks.
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Can work independently while being part of a wider team.
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Demonstrates good attention to detail and follows procedures carefully.
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Is comfortable using email, telephones and basic IT systems.
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Understands the importance of confidentiality, security and health and safety.
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Is flexible and available to work evenings, weekends and Bank Holidays as required.
Experience within a customer service, reception, security or facilities environment would be beneficial, although training will be provided for the right candidate.
Awarded The Stage Theatre of the Year 2025, Nottingham Playhouse is one of the UK's leading producing theatres, creating bold, exciting theatre that inspires audiences and communities across Nottingham and beyond. We're proud to be a charity, a Theatre of Sanctuary and a Disability Confident employer, committed to creating an inclusive workplace where everyone belongs.
As part of our team you'll enjoy:
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Free and discounted theatre tickets
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Free Playhouse Pass membership
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Discounts at our bars
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Enhanced annual leave with service
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An additional day off for your birthday
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Enhanced company sick pay
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Staff social events
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Pension scheme
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Cycle to Work scheme
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Learning and development opportunities
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A relaxed and welcoming working environment
Salary: £12.71 per hour
Contract: Casual, zero-hours
Hours: Shifts offered as required via RotaCloud. Due to the nature of the role, evening, weekend and Bank Holiday working will be required.
Location: Nottingham Playhouse
Closing Date: Saturday 1 August 2026 (11.59pm)
Interviews: Week commencing 10 August 2026 (subject to change).
Nottingham Playhouse is committed to creating a workforce that reflects the diverse communities we serve. We actively encourage applications from people of all backgrounds and are proud to be a Disability Confident employer.
We particularly welcome applications from people from the Global Ethnic Majority and Disabled people. Applicants who declare as being from the Global Ethnic Majority and/or Disabled and who meet the minimum criteria for the role will be guaranteed an interview.
If you require this information in an alternative format, would like support completing your application or need reasonable adjustments during the recruitment process, we'd be delighted to help.
