About the Role
We are seeking a motivated and technically competent Electrical Site Engineer to join our established Field Service team.
As a brand ambassador for SAV Aftersales, you will be responsible for providing a first-in-class service to our customers in relation to delivering electrical commissioning, servicing and repairs of all SAV product groups.
Roles and Responsibilities
- Commissioning, servicing and maintaining a wide range of SAV products, including electric boilers, commercial heat pumps*, combined heat and power* (CHPs), mechanical ventilation with heat recovery, heat interface units and metering and monitoring systems.
- Ensuring that installers have carried out the installation correctly, with good quality workmanship and within all relevant regulations. This will involve undertaking a detailed inspection of their works, giving consideration to cable and overcurrent selection.
- Carrying out required works in a safe and professional manner to ensure that the product/s are installed as per manufacturer’s instructions.
- Maintaining a professional image and keeping work areas clean, safe and organised.
- Some fault finding will be required, at times, across the whole product range.
- Coordinating metering set-ups (usually connecting to M-bus or Modbus wiring).
- Working on our mechanical ventilation with heat recovery product, which uses its own data wiring system, similar to RS485.
- Assisting our mechanical Gas Safe engineers, as required*.
- Communicating professionally and courteously with clients and delivering a first in class service.
- Generating accurate and timely site reports within our CRM system.
- Participating in manufacturer and in-house CPD training to achieve the industry recognised qualifications required to carry out the role to the highest standards.
- Adhering to Health and Safety regulations and working safely at all times.
*Not the gas aspect of these products
The role will include some working away from home, for short periods, as required.
Skills and Experience
- A recognized electrical qualification (see below) is essential.
- Experience of 3-phase commercial/industrial installations.
- Fault finding and diagnostic skills are essential.
- Ability to interpret wiring diagrams, schematics and technical documentation.
- Some data experience, and familiarity with metering, BMS or control systems, would be advantageous.
- Flexibility and adaptability is essential as our products are varied and there will be the requirement to work across our entire product range, including some mechanical items, such as changing valves, pumps, filters (after training).
- A technical aptitude, with an interest in low carbon technologies.
- Excellent customer service skills are essential.
- Self motivated, with the ability to work independently (after training).
- Willingness to travel and stay away from home, as required.
- Excellent communication and team working skills.
- Good MS Office skills and experience of generating accurate, high quality site reports is essential. Experience of inputting / updating information in a CRM database would be advantageous.
Education and Qualifications
- Level 3 electro-technical qualification
- Level 3 NVQ or equivalent
- AM2
Latest version of BS7671 IEE wiring regulations
Additional Requirements
- Valid ECS card
- Full UK driving licence
Please Note: This role is subject to an enhanced DBS check
Job Type: Full-time
Benefits:
- Company car
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Sick pay
Licence/Certification:
- Driving Licence (required)
- ECS Card (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
