Could you use your data skills to support mental health services understand performance through reporting and analysis?
Second Step is a leading mental health charity in the Southwest offering support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
We are seeking a Data Analyst to work with Second Step and AWP (Avon and Wiltshire Mental Health Partnership NHS Trust). Working closely with the Head of Business Intelligence for Second Step, and the Head of Business Intelligence for AWP, you will support with analysis and provision of service and organisational performance data. The role will work with data for specific projects in the Mental Health Partnership, across VCSE and NHS services in Bath and North East Somerset, Swindon and Wiltshire (BSW) Integrated Care Board (ICB) area.
If you are enthusiastic about working in a mental health organisation, working with data to monitor and evaluate quality and performance, to support outcomes for people using services, this could be the role for you. You will:
- Work with Rio, and other relevant programs (Power BI and other data visualisation) and systems to build reports and dashboards for BI required by Second Step and AWP
- Produce monthly performance reports and continuously improve the reporting systems. This will include maintaining systems for internal reporting and supporting managers with data requirements for external reporting
- Identify patterns, trends and anomalies using statistical techniques
- Carry out data validation and quality control checks
- Work with colleagues to understand requests and develop reports to support analysis and interpretation of performance data and trends
- Work with colleagues to ensure accurate data reporting to MHSDS
- Work with broader partnership teams to support internal and external reporting from multiple organisations, sources and programmes
Location: Bristol and BSW (hybrid office and home working)
Salary: £38,717 per annum
Contract: 12 months Fixed Term
Hours: Full time, 37 hours per week
Full details of this opportunity can be found in the role profile.
About you
You will:
- be passionate about using data to evidence the client journey
- have strong data analysis skills
- have a working knowledge of Rio, including building reports and Report Zone
- be confident communicating with a wide range services users and staff
- be able to work independently, following a brief, and reporting to senior management
What we offer
- to be part of a friendly team, with direct support from the Heads of Business Intelligence at Second Step and AWP
- blended working across home and Second Step office base in Bristol, with occasional working at AWP offices
- monthly one-to-one sessions with your line manager
About us
We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support.
We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step.
To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities.
Closing date: Sunday 13th September. You are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
Interview dates: Week commencing 21st September 2026, via Teams.
For more detailed information about these roles and to apply, please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.
