Job Overview
We are seeking a dedicated and personable General Assistant to support our Night team in delivering exceptional guest experiences. The successful candidate will play a vital role in ensuring the smooth operation of our establishment by providing excellent customer service, assisting with nightly tasks, and maintaining a welcoming environment. This position offers an excellent opportunity for individuals interested in hospitality and guest services to develop their skills within a dynamic setting, with development opportunities.
Duties
1. Food & Beverage
- Assist with breakfast, lunch, dinner and other meal services.
- Set and clear tables.
- Take food and beverage orders where required.
- Serve food and drinks.
- Wash dishes and maintain cleanliness of the restaurant/kitchen areas.
- Help with basic food preparation.
2. Housekeeping
- Clean and prepare guest bedrooms and bathrooms.
- Change bed linen and towels.
- Replenish toiletries and guest supplies.
- Clean public areas such as corridors, lounges and stairways.
- Report maintenance issues or damaged items.
3. Reception / Guest Services
- Welcome and assist guests.
- Help with luggage.
- Provide basic information about hotel facilities and local attractions.
- Answer guest queries and direct them to the appropriate department.
- Assist reception staff during busy periods, if trained and authorised.
4. General Hotel Support
- Set up rooms for meetings, events and functions.
- Move tables, chairs and equipment.
- Assist with deliveries and stock movement.
- Maintain cleanliness and tidiness around the hotel.
- Support other departments when required.
Job Type: Part-time
Pay: £12.81-£13.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
