OVERVIEW
Bosworth Leisure Group operates Y Beudy Steakhouse, Prince Llewelyn Hotel & Tanronnen Inn, nestled in the stunning Snowdonia National Park in North Wales. Our family and dog-friendly venues offer a welcoming atmosphere and rooms, complemented by a bar and restaurant that provides an exceptional experience for our guests.
We are looking for a Restaurant Manager at Y Beudy Steakhouse that has the following skills and Experience.
Overseeing Daily Operations – Manage the day-to-day operations of the business, ensuring smooth and efficient service delivery across all departments during shifts.
Staff Supervision Training & Support – Supervise and support staff, training of new & current staff ensuring they are performing to standards, resolving any issues, and maintaining a positive work environment.
Customer Service Management – Handle customer queries and complaints effectively, ensuring a high level of customer satisfaction and addressing any issues promptly.
Health & Safety Compliance – Ensure that Health, Safety, and hygiene standards are always adhered to, conducting regular checks and taking corrective actions as needed.
Reporting & Administrative Tasks – Maintain accurate records of daily operations, staff attendance, and incidents, providing reports to Business Coordinator as required.
Required Skills
Leadership & Team Management – Strong ability to lead and motivate a team, ensuring high performance, resolving conflicts, and fostering a positive and productive work environment.
Excellent Communication Skills – Clear and effective communication, both verbal and written, to interact with staff, customers, and senior management, ensuring smooth operations.
Problem-Solving & Decision-Making – Ability to make quick, informed decisions and resolve issues efficiently while maintaining a calm and professional demeaner.
Customer Service Excellence – Strong focus on providing outstanding customer service, with the ability to handle complaints and always ensure customer satisfaction.
Health & Safety Knowledge – In-depth understanding of health and safety regulations, ensuring compliance and promoting a safe working environment for both staff and customers.
Full-time, Part-time, Permanent, Seasonal
Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract
Pay: From £14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Porthmadog LL49 9SN: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Management: 2 years (preferred)
Work Location: In person
