Pioneer in exclusive event-based private sales, Arlettie has been creating unique experiences for the world's leading Luxury Houses for over 20 years.
In Paris, London, Milan, New York, and online, Arlettie connects its community of 300,000 members to exceptional sales events.
Arlettie is now looking for passionate new talents to support its ambitious growth and development.
Become part of a French success story that has grown into an international brand by joining Arlettie!
The Membership Developer is a phone-led role responsible for driving membership growth through high-volume outbound calling. This role is suited to a confident, self-motivated individual who thrives in a results-driven environment, is comfortable working autonomously, and enjoys delivering commercial targets.
KEY RESPONSIBILITIES
Phoning & Membership Conversion
- Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades.
- Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement.
- Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone.
- During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice.
- Maintain accurate call records and feedback to support campaign optimisation and reporting.
Membership Development & Growth
- Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints.
- Support membership loyalty, renewal, and re-engagement initiatives.
- Work closely with showroom team to meet and exceed individual and team membership targets.
Showroom Experience & Operations
- Promote Membership and VIP benefits on-site during strategic sales, supporting conversion and upgrade initiatives.
- Support the training of other team members in collaboration with management.
- Work closely with the Showroom Team to optimise membership promotion in the showroom.