NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
As a Clinical Support Worker within NHS Greater Glasgow and Clyde's Community Mental Health Services, you will play a vital role in supporting individuals with mental health conditions and learning disabilities to live safely and independently within their communities. Working as part of a multidisciplinary team, you will provide person-centred care, monitor wellbeing, and support individuals to achieve meaningful goals. This rewarding role offers the opportunity to build strong therapeutic relationships while contributing to positive outcomes for service users. NHSGGC is one of the largest health boards in the UK, offering a supportive environment, development opportunities, and the chance to make a real difference every day. If you are compassionate, motivated, and committed to delivering high-quality care, we would love to hear from you.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern:
- Glasgow City HSCP
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Monday to Friday, 09:00 to 17:00
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Permanent, full-time
Key responsibilities:
- Deliver high-quality care and support to individuals within community mental health services under the direction of a registered nurse
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Observe, monitor and report changes in service users' physical and psychological wellbeing to support safe and effective care
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Maintain accurate and up-to-date electronic and written patient records to ensure effective communication across the care team
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Act as a named co-worker for service users when required, supporting care planning, goal setting and ongoing engagement
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Work collaboratively with multidisciplinary colleagues, carers, families and external agencies to maximise patient outcomes
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Support the delivery of psychosocial interventions, community-based activities and group programmes following appropriate training
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Promote safe working practices, patient confidentiality and effective use of resources in line with local and national policies
Knowledge, training, qualifications and/or experience required to do the job:
- Previous experience in a caring role, preferably within a healthcare or mental health setting
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A genuine interest in supporting individuals experiencing mental ill health and promoting recovery-focused care
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Ability to work effectively as part of a multidisciplinary team while building positive working relationships
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Confidence in working independently and managing assigned responsibilities within agreed guidelines
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Strong verbal and written communication skills with the ability to engage sensitively with service users, carers and colleagues
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Ability to prioritise workload and work effectively within a busy and demanding environment
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A full driving licence and willingness to travel within the community, as driving is an essential requirement of the post
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Senior Charge Nurse, Bryan Brodie, [email protected], 0141 451 5108
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
