Compassion First Home Care is a private home care provider based in Stratford-upon-Avon, Warwickshire. We are currently the highest-rated home care provider in both Stratford-upon-Avon and Warwickshire, and are rated Good by the CQC across all five domains, with an Outstanding rating for equity in experiences and outcomes.
Our aim is always to be the best home care provider in our region, which depends on care being delivered to the highest standard — done properly, by every carer, for every customer. To support this we have invested in a dedicated training facility at our Stratford-upon-Avon office and developed a structured, values-led induction programme for all new starters.
Our slogan is "Local care for local people". In practice, it means we are part of the community we serve: we recruit our team locally, and those local carers support local residents in their own homes — community caring for community.
The role
This is a new position combining hands-on care practice with responsibility for training and induction. Its purpose is to ensure every carer delivers care to our standards from their first day. You will deliver the induction programme for all new starters, assess competency in the field, and lead ongoing training across the care team. The role suits an experienced senior carer, field care supervisor or care trainer looking to specialise in staff development while remaining involved in care delivery.
Key responsibilities:
- Delivering our induction day to all new care staff, ensuring quality delivery of Compassion First Home Care's value and ethos on day 1.
- Mentoring new carers in the field, including shadow shifts and competency assessments prior to lone working.
- Planning and delivering ongoing training, refresher sessions and workshops for the care team.
- Conducting supervisions, spot checks and observations, with follow-up coaching where needed.
- Supporting recruitment, including values-based interviewing.
- Documenting working practices and contributing to the company's standard operating procedures.
- Maintaining your own practice through regular hands-on care delivery.
Requirements:
- Substantial hands-on experience in domiciliary or adult social care, ideally at senior carer or supervisory level.
- Experience training, mentoring or assessing care staff.
- Level 3 Diploma in Adult Care or equivalent; training or assessing qualifications desirable — further qualifications are funded by the company.
- Strong working knowledge of CQC standards and best practice in home care.
- Confident delivering training to groups and coaching one-to-one.
- Full UK driving licence and access to your own vehicle, with business cover.
Salary and benefits:
- £25,500–£27,000 per year, depending on experience.
- £75 per week on-call availability payment plus paid on-call hours worked
- 20 days' annual leave plus all bank holidays off.
- Blue Light Card, fully paid for by the company.
- Funded qualifications, including higher diplomas and training and assessing qualifications.
- Opportunities for development and progression within the company.
Additional information:
- Full-time (40 hours), permanent role, based at our Stratford-upon-Avon office and training facility with regular travel across Warwickshire.
- The role includes participation in a shared out-of-hours on-call rota.
- Appointment is subject to an enhanced DBS check and satisfactory references.
- We are unable to offer visa sponsorship for this role.
Pay: £25,500.00-£27,000.00 per year
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- Stratford-upon-Avon, Warwickshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Community engagement: 2 years (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
- NVQ Level 3 or above (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
