Do you have a keen interest in building a career in Business Support?
Are you excited to embrace a role that is both challenging and always evolving?"
Are you passionate about delivering essential business support services across North East Lincolnshire?
We are seeking dedicated individuals to join our central business support team. We have two vacancies available, 1x 22 Hour part time permanent at Reynolds Day Care and 1x 18.5 Hour part time permanent within The Independent Reviewing Service. Our ideal candidates are committed to upholding the highest standards for our customers, both within the organisation and externally.
The Independent Reviewing Service provides impartial oversight of care plans for looked-after children and vulnerable individuals, functioning separately from direct social work teams. These services monitor local authority actions, chair review meetings, and advocate for the rights and welfare of children in care. This role is to provide Business Support to the service by arranging meetings, preparing agendas, minuting meetings which may be complex and have sensitive information, sharing information on the screen during meetings and assisting in completion of plans. Follow up actions after the meetings are ensuring minutes are accurate and distributed within statutory time frames. This is a challenging role but varied, interesting and supports a great team. Reception cover, phone cover and general administrative duties are also as the standard Business Support Officer role profile.
Working Hours: Monday, Tuesday, Wednesday 8.30 -5pm with 1 hours lunch.
Reynolds Day Care is a well-established childcare provision in Cleethorpes, operated by North East Lincolnshire Council, providing high-quality care and early years education for children aged approximately 6 months to 5 years. The setting offers a safe, nurturing, and stimulating environment where children can learn, develop, and thrive through play-based experiences and structured learning opportunities. Business support includes managing admissions and waiting lists, maintaining accurate child and staff records, supporting attendance monitoring, processing financial information, coordinating communications with parents and carers, and ensuring documentation is compliant with safeguarding, data protection, and regulatory requirements. By providing efficient administrative support, the Business Support team enables childcare practitioners to focus on delivering the best possible outcomes for children.
Working Hours: Fixed hours Monday - Friday 13:00 - 17:00
We are also welcome applications for full time Business Support Officers for forthcoming vacancies, these could be anywhere across the wider Business Support Service so please register your interest early.
If this sounds like you and you want to make a difference, apply now!
Our Vision:
A Centre of Excellence for Business Support, delivering a professional, high-quality service that is both visible and flexible for our customers.
Our Mission
To work collaboratively with our stakeholders to provide a resilient, respected, customer focused service.
Our Objectives:
- Provide high quality services to our customers.
- Support our staff to achieve their full potential within their chosen career pathway.
- Clear responsibilities and expectations between Business Support and our customers
- Implement performance management arrangements.
- Promote our service and network to identify and secure new opportunities.
What will your day look like?
Our Business Support Officers are the essential pillars that support the day-to-day operations. They handle a variety of tasks, including Customer service, processing financial transactions such as invoices, raising orders, budget reconciliation, reception responsibilities and minuting meetings. Their contributions are pivotal to the efficient and seamless operation of our services. The nature of the work is diverse and dynamic, establishing the foundation for critical services throughout the organisation.
Who are we looking for?
We are expanding our teams across various services and are excited to connect with individuals who share our enthusiasm for contributing to this growth. If you’re passionate about making an impact, we’d love to hear from you! This role involves supporting a large, dynamic team and offers the opportunity to work in various offices. You'll be providing vital support to a range of services.
Why Join us?
Be part of a team that truly makes a difference across North East Lincolnshire. As a Business Support Officer, you’ll play a vital role in delivering high-quality services that keep our organisation running smoothly. We offer:
- Impactful Work – Your contribution supports essential services..
- Career Growth – Opportunities to develop your skills and progress within a Centre of Excellence for Business Support.
- Dynamic Environment – No two days are the same; enjoy a varied and evolving role.
- Supportive Culture – Work collaboratively with a dedicated team that values professionalism and flexibility.
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact [email protected]
Key Information
Advert Closing Date: Sunday 6th September 2026
We aim to Interview Candidates: Tuesday 15th September 2026.
We want you to have the best interview experience with us, so will provide candidates selected for interview their questions by 4pm the evening before.
Please note: This role may require a Disclosure and Barring Service (DBS) check at a level appropriate to the post. If applicable, it is a contractual and essential requirement that the successful candidate is registered with the DBS Update Service. You have 30 calendar days from the "date of issue" printed on your standard or enhanced DBS certificate to register for the DBS Update Service using the certificate number.
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
Check out our NELC Benefits brochure attached for more information on the brilliant benefits available working at North East Lincolnshire Council!
We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.
Do you need support?
If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.
