Overview
We are seeking a professional and organised Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth daily operations.
Duties
- Fluent in Chinese and English
- Greet visitors and clients in a courteous and professional manner
- Answer incoming phone calls using proper phone etiquette and direct calls accordingly
- Manage appointment scheduling and coordinate meetings using organisational skills
- Handle incoming and outgoing correspondence, including emails and postal mail
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, or QuickBooks as required
- Maintain organised records of visitors, calls, and administrative documents
- Assist with general administrative duties such as filing, photocopying, and organising office supplies
- Support other team members with clerical tasks to ensure efficient office operations
Skills
- Proven office experience with strong organisational abilities
- Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with data entry and basic bookkeeping using QuickBooks or similar programmes
- Excellent phone etiquette with the ability to communicate clearly and professionally
- Strong organisational skills with attention to detail and accuracy in all tasks
- Previous clerical or administrative experience is desirable but not essential; training will be provided for specific systems used within the organisation
This role is ideal for a proactive individual who thrives in a busy environment and values delivering exceptional customer service. The position offers an excellent opportunity to develop administrative skills within a supportive team.
Pay: £21,367.50-£40,391.91 per year
Benefits:
Work Location: In person
