A fantastic opportunity has become available for a motivated individual to work with our fun and friendly in our dental practice based in Cheltenham on a Monday, Tuesday, Thursday and Friday.
Hours: 08:30am -17:30pm
Salary: To be discussed
The role:
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Managing the diary whitespace and calling patients to book in outstanding recalls.
- Calling patients to book in outstanding treatments and following up on debt reports.
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Experience and skills:
- Able to deliver clear and accurate information.
- Excellent telephone manner
- Accurately deal with and balance money
- Well presented
- Ability to keep calm and professional in a fast-paced environment
- Previous administration or reception experience (Dental practice experience desirable but not essential)
- Personable, polite, positive and enthusiastic with a great customer focus
- Computer literate, efficient in Microsoft Office
- SOE Exact experience desirable but not essential
- Strong communication and organisation skills
Our offer to you:
- Competitive salary
- Company pension scheme
- Mintago membership- employee discount scheme
- Extra day off for Birthday
- Support of a well-established friendly team
- Annual cost of living wage increase
- Employee of the month rewards
- Social events including summer and Christmas parties
Work experience and skills
A knowledge of working within the dental sector would be desirable with excellent customer service skills.
Please note that all applicants must be eligible to work and remain in the UK
IND002
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
Experience:
- Dental receptionist: 1 year (preferred)
- general reception: 1 year (preferred)
Work Location: In person
