Job Summary
We are seeking an experienced, commercially minded Business Development & Growth Manager to play a pivotal role in the continued growth of our business.
This is a senior appointment for someone with a proven track record of winning instructions, building lasting client relationships and driving commercial performance within the residential property sector.
Working closely with the Lettings Team Director, you will take ownership of landlord acquisition, valuation performance, strategic partnerships and business development initiatives, helping shape the future growth of the company.
We're looking for someone who combines commercial acumen with exceptional relationship-building skills, has the confidence to influence at every level and is motivated by delivering outstanding results.
This isn't simply about conducting valuations. It's about becoming one of the driving forces behind the continued success of our business.
About You
You're an experienced property professional who thrives on generating new business and delivering outstanding customer experiences.
You enjoy building relationships, creating opportunities and influencing decisions through a consultative sales approach.
You're commercially aware, resilient and proactive. You don't wait for opportunities, you create them.
You naturally analyse performance, identify opportunities for improvement and enjoy contributing ideas that make businesses stronger.
Most importantly, you want to join an ambitious business where your success genuinely influences the company's future.
The Role
This is a varied commercial role combining:
- Business Development
- Strategic Growth
- Property Valuations
- Relationship Management
- Commercial Performance Analysis
- Marketing & Brand Development
You will be responsible for generating new landlord opportunities, conducting high-quality valuations, winning instructions and contributing towards the ongoing growth strategy of the business.
This is a fast-paced role requiring commercial awareness, flexibility and excellent organisational skills.
Key ResponsibilitiesBusiness Development
- Generate new landlord opportunities through proactive prospecting, networking and relationship building.
- Build and nurture long-term relationships with landlords.
- Reactivate historic and dormant opportunities.
- Generate Discovery Calls and valuation appointments.
- Represent the business within the local marketplace.
Valuations & Instruction Conversion
- Conduct Discovery Calls.
- Attend property valuations.
- Deliver consultative valuation presentations.
- Prepare fee proposals.
- Secure new management instructions.
- Maximise valuation conversion through effective follow-up.
- Negotiate confidently whilst maintaining excellent customer experience.
Strategic Business Growth
- Work alongside the Lettings Team Director to support business growth initiatives.
- Analyse business generation performance.
- Monitor conversion rates and identify improvement opportunities.
- Recommend improvements to business development processes.
- Assist with future growth planning.
Marketing & Brand Development
- Support landlord seminars and webinars.
- Assist with educational marketing campaigns.
- Identify new networking opportunities.
- Build the company's profile within the local market.
- Work alongside colleagues on marketing initiatives designed to generate new business.
Relationship Management
- Build trusted adviser relationships with prospective landlords.
- Deliver outstanding customer service throughout the sales journey.
- Maintain regular contact with prospective clients.
- Create long-term relationships that generate repeat business and referrals.
Experience & SkillsEssential
- Previous residential lettings or estate agency experience.
- Proven experience winning new business.
- Experience conducting property valuations.
- Strong commercial awareness.
- Excellent communication and presentation skills.
- Strong objection handling and negotiation skills.
- CRM experience.
- Highly organised.
- Self-motivated.
- Professional appearance.
- Full UK Driving Licence.
Desirable
- ARLA qualification.
- Local market knowledge.
What Success Looks Like
- Consistent achievement of business generation targets.
- Strong valuation to instruction conversion.
- Growth in landlord acquisition.
- Development of referral partnerships.
- High-quality CRM management.
- Contribution towards business growth initiatives.
- Positive customer feedback.
- Strong collaboration across the wider team.
The Rewards
We recognise that attracting exceptional people means offering exceptional rewards.
The successful candidate will receive a basic salary of £35,000, together with an uncapped commission and bonus structure, offering a realistic On-Target Earnings of £55,000+.
There is no ceiling on earnings. The more business you generate and the greater your contribution to the continued growth of the company, the greater your earning potential.
Alongside a rewarding commission structure, you'll benefit from genuine career progression, ongoing professional development and the opportunity to play a key role within one of the region's leading independent lettings businesses.
Benefits
In addition to your salary, we offer:
- 25 days annual leave plus bank holidays (20 days in year one)
- Salary sacrifice scheme
- Pension with up to 5% employer contribution
- Life Assurance (3 x salary after one year's service)
- Health Cover
- £300 annual Spa/Gym contribution after one year's service
- Ongoing professional development
- Career progression opportunities
- Supportive, ambitious working environment
Pay: Up to £55,000.00 per year
Benefits:
- Company events
- Company pension
- Private medical insurance
Licence/Certification:
- Driving Licence (required)
Work Location: In person
