SC Galaxy Care is a CQC-rated Good home care provider specialising in complex care and community support across South East London.
We are looking for compassionate, reliable and professional Complex Care Assistants to join our growing team. This is an opportunity to support adults with complex health needs to live safely, comfortably and independently in their own homes while developing specialist clinical care skills.
We currently provide care in:
- Catford (SE6)
- Sydenham (SE26)
- East Dulwich (SE22)
- Bermondsey (SE1)
- Other South East London locations
Shifts are available across weekdays, weekends, days, evenings, waking nights and long shifts.
About the Role
As a Complex Care Assistant, you will support individuals with a wide range of health conditions and disabilities, delivering high-quality care tailored to their individual needs.
You will work as part of a dedicated team, helping clients maintain their independence, dignity and quality of life while ensuring their health and wellbeing needs are met.
Duties may include:
- Personal care and support with daily living activities
- Supporting clients with mobility and transfers
- Medication support
- PEG feeding
- Tracheostomy care
- Cough Assist therapy
- Epilepsy support and seizure management
- Ventilation and respiratory support
- Oral and airway suctioning
- Catheter care
- Stoma care
- Moving and handling using specialist equipment
- Supporting clients to access their community and maintain social connections
- Recording observations and maintaining accurate care records
- Reporting concerns and changes in condition promptly
What We Offer
- Competitive pay rate of £14.00 per hour
- Enhanced Bank Holiday pay rates up to double time
- Paid holiday entitlement
- Company pension scheme
- Free Care Certificate training
- Specialist complex care training delivered by experienced clinical trainers
- Ongoing competency assessments and development opportunities
- Regular supervision and support
- Access to a dedicated Care Manager
- 24-hour on-call support
- Free PPE and uniform
- Genuine opportunities to progress into Senior Carer, Field Supervisor, Care Coordinator and Management roles
- A supportive, family-oriented organisation that values and invests in its staff
What We're Looking For
We are looking for individuals who are:
- Caring, compassionate and respectful
- Reliable, punctual and professional
- Passionate about delivering high-quality care
- Calm and confident in challenging situations
- Able to work independently and as part of a team
- Committed to continuous learning and development
- Excellent communicators with strong spoken and written English
Essential Requirements
- Minimum 2 years' experience working within health and social care
- Excellent spoken and written English
- Ability to complete clear, accurate and professional care records
- Strong communication and interpersonal skills
- Flexibility to work a variety of shifts
- Enhanced DBS check (or willingness to obtain one)
- Right to work in the UK
Desirable Experience
Experience in any of the following areas would be advantageous:
- Complex care
- PEG feeding
- Tracheostomy care
- Ventilation support
- Cough Assist
- Epilepsy management
- Acquired brain injury
- Catheter care
- Stoma care
- Oral or airway suctioning
- Hoisting and moving and handling
- Nursing or Healthcare Assistant experience
Training can be provided to the right candidate where appropriate.
Why Join SC Galaxy Care?
At SC Galaxy Care, our values guide everything we do:
Personal – We treat every client and employee as an individual.
Trusted – We do what we say we will do and deliver care to the highest standards.
Caring – Compassion, dignity and respect are at the heart of everything we do.
If you are looking for a rewarding role where you can genuinely make a difference while developing specialist skills in complex care, we would love to hear from you.
Job Types: Full-time, Part-time, Freelance
Pay: £14.00 per hour
Application question(s):
- Do you live in south east London? What is your postcode? * Please do not apply if you are living overseas or require sponsorship*
Education:
- GCSE or equivalent (required)
Experience:
- complex care: 1 year (required)
- health and social care: 2 years (required)
Work Location: In person
