Job Title: Sales & Marketing Assistant
- Location: York
- Job Type: Full-Time
- Salary: Up to £30,000 (depending on experience)
About the Role
We are seeking a highly motivated, proactive self-starter who thrives on autonomy and takes pride in driving business growth. In this position, you will not wait for instruction; instead, you will actively take ownership of our incoming client pipeline from day one, acting as the critical first point of contact for all inbound customer inquiries within our York hub.
The primary focus of this role is dedicated to front-end sales, where you will qualify high-value leads and guide prospects smoothly through our initial consultation process. Alongside these core sales duties, you will also play a key support role in our marketing and administrative functions, helping to elevate our brand presence and ensure our day-to-day business operations run seamlessly without the need for micro-management.
Key Responsibilities
Sales & Pipeline Management
- Lead Conversion & Ownership: Manage the influx of incoming inquiries via telephone and email, efficiently qualifying prospects to maximize revenue opportunities and maximize conversion rates.
- Client Relationship Building: Establish immediate, genuine rapport with prospective clients, carefully listening to their requirements and delivering a premium customer experience from the very first interaction.
- Pipeline Progression: Proactively follow up with open inquiries, maintaining consistent and fluid communication to guide prospects confidently through our sales journey.
- Data Accuracy: Maintain meticulous and up-to-date client records within our systems, tracking lead progression carefully to ensure no opportunities are missed.
Marketing & Administrative Support
- Brand Promotion: Assist with localized marketing initiatives and promotional activities designed to generate fresh inquiry volume and boost brand awareness.
- Team Administration: Anticipate general administrative needs and coordinate essential business documentation to keep the office and sales pipeline moving efficiently.
What We Are Looking For
- Sales-Driven Mindset: A natural ability to spot opportunities, ask the right qualifying questions, and nurture prospect relationships with confidence.
- Proven Self-Starter: A self-motivated individual who naturally takes initiative, solves problems independently, and drives daily tasks to completion.
- Communication Excellence: A friendly, engaging, and highly professional demeanor with outstanding verbal and written communication skills.
- Exceptional Organisation: Strong prioritization skills with the capability to manage multiple administrative tasks efficiently in a fast-paced environment.
- Adaptability: A positive, flexible attitude toward business growth, where an understanding of evolving environments and change is essential.
- Industry Experience (Desirable): Previous experience or familiarity with the kitchen, joinery, or interior remodeling market is highly desirable, though not strictly essential.
What We Offer
- Competitive salary up to £30,000, reflective of your experience.
- A permanent, stable position based out of our vibrant York hub.
- Comprehensive training program to fully align you with our systems and processes.
- A supportive, collaborative, and fast-growing team environment.
- Clear avenues for professional development and career progression.
Pay: £24,420.00-£30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
Application question(s):
- What attracts you to the role, and why do you you think that you are an ideal candidate?
Do you have experience in telephone sales?
Work Location: In person
