Deputy Manager: Domiciliary Care Location: Ripon
Salary: £32,510.40 per annum (depending on experience)
Hours: Full Time 40 hours per week, including participation in the on-call rota
Interview dates: Interviews will be held between 29/06/2026 and 03/07/2026
We have no sponsorships available for this role- you must have the right to work in the UK and a full UK driving license.
Join Our Team and Make a Difference Every Day
At Elderflower Care Services, we are committed to providing outstanding, person-centred care that enables people to remain independent in their own homes. Due to continued growth, we are looking for a compassionate, motivated, and experienced Deputy Manager to support the leadership of our domiciliary care service.
This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality care and supporting the development of a dedicated team.
About the Role As Deputy Manager, you will work closely with the Registered Manager to support the day-to-day running of the service, ensuring that the highest standards of care are consistently delivered. You will play a key role in maintaining compliance with Care Quality Commission (CQC) requirements, supporting staff development, promoting person-centred care, and driving continuous improvement across the service.You will deputise for the Registered Manager when required and contribute to creating a positive culture that puts the people we support at the heart of everything we do.
As part of this role, you will also provide operational support to our other branches in Newcastle and Leicester. This may include travelling to these locations to assist with audits, staff development, training delivery, quality assurance activities, service improvement initiatives, and providing management support as required.
Key Responsibilities
- Support the Registered Manager in the operational management of the domiciliary care service.
- Ensure the delivery of safe, effective, caring, responsive, and well-led services in line with CQC Fundamental Standards.
- Monitor and maintain high standards of care through audits, quality assurance activities, and continuous improvement initiatives.
- Support the recruitment, induction, supervision, and ongoing development of care staff.
- Conduct staff supervisions, observations, probation reviews, and annual appraisals.
- Participate in assessments, care planning, and reviews to ensure person-centred care is delivered effectively.
- Support safeguarding investigations, incident management, and risk assessment processes.
- Assist with rota management and workforce planning to ensure continuity of care.
- Build and maintain positive relationships with service users, families, healthcare professionals, and external agencies.
- Participate in the management on-call rota.
About You
We are looking for someone who has:
Essential Requirements
- NVQ/QCF Level 3 in Health and Social Care (or equivalent).
- A willingness to work towards a Level 5 Diploma in Leadership for Health and Social Care, if not already achieved.
- Previous experience working within domiciliary care.
- Experience supervising or leading care staff.
- Good knowledge of CQC regulations and Fundamental Standards, safeguarding adults, Mental Capacity Act principles, Health and Safety requirements, and person-centred care approaches.
- Excellent communication, organisational, and leadership skills.
- Confidence using IT systems and electronic care management software.
- A full UK driving licence, access to a vehicle for work purposes, and willingness to travel to support our branches in Newcastle and Leicester as required.
Desirable
- Level 5 Diploma in Leadership and Management for Adult Care.
- Experience undertaking audits and quality assurance activities.
- Experience with rota management and workforce planning.
- Previous experience deputising in the absence of a Registered Manager.
- A Train the Trainer qualification in Moving and Handling.
- A Train the Trainer qualification in Medication Administration.
- A Train the Trainer qualification in PMVA.
- Experience delivering training and competency assessments within a health and social care setting.
What We Offer
- Competitive salary dependent on experience.
- Opportunities for professional development and career progression.
- Ongoing training and support to achieve further qualifications.
- A supportive and friendly working environment.
- The opportunity to make a genuine difference to the lives of people in your community.
- Employee wellbeing initiatives and recognition programmes.
- Pension scheme and annual leave entitlement.
Why Join Elderflower Care Services?
At Elderflower Care Services, we believe our people are our greatest asset. We are committed to creating an inclusive, supportive workplace where staff are valued, developed, and empowered to provide exceptional care. If you are passionate about delivering outstanding care and ready to take the next step in your leadership career, we would love to hear from you.
To apply, please submit your CV and a covering letter outlining your suitability for the role.
Elderflower Care Services is committed to safeguarding and promoting the welfare of vulnerable adults.
All appointments are subject to satisfactory references, an enhanced DBS check, and safer recruitment processes. We are an equal opportunities employer and welcome applications from all sections of the community.
Pay: £32,510.40 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Home care: 1 year (preferred)
Licence/Certification:
- UK driving license (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person