Hours: 36 hours per week
Location: Hybrid working – home based with regular travel across Greater Manchester, community venues and partner organisations.
Reports to: Head of Family Support
The Opportunity
Thanks to newly secured funding, The Joshua Tree is expanding into Greater Manchester, bringing our holistic family support to even more families.
We're looking for an experienced and compassionate team leader to help establish our Greater Manchester service from October 2026.
You'll join an experienced Leadership Team and build upon a proven model of family support that already delivers outstanding outcomes for hundreds of families every year.
Our systems, governance, training and operational frameworks are already established, allowing you to focus on developing local partnerships and leading a team to ensure families receive exceptional support.
Initially, you'll lead outreach, digital and community based delivery whilst building relationships with NHS partners, charities and local organisations. As the service grows, you'll play a key role in developing a dedicated Greater Manchester Support Centre, helping bring the full range of The Joshua Tree's emotional, wellbeing and family support services closer to families across the region.
This is a rare opportunity to shape the future of a growing service whilst benefiting from the support, expertise and stability of an established charity.
What You'll Be Doing
Service Leadership
- Leading the delivery of The Joshua Tree's Greater Manchester Family Support Service.
- Develop high quality local delivery plans based upon our established service model.
- Ensure services remain safe, responsive and impactful.
- Monitor budgets and service performance.
- Provide regular reports to the Head of Family Support.
People Management
- Recruit, manage and develop the Greater Manchester Family Support Team.
- Provide regular supervision, support and appraisal.
- Foster a positive, collaborative and compassionate team culture.
- Ensure safeguarding responsibilities are understood and embedded throughout the team.
Partnership Development
- Build trusted relationships with NHS services, schools, charities and community partners.
- Develop referral pathways across Greater Manchester.
- Represent The Joshua Tree within professional networks and multi-agency meetings.
- Increase awareness of our services across the region.
Service Growth
- Support outreach and digital service delivery.
- Gather feedback and measure impact.
- Help shape plans for a future Greater Manchester Support Centre.
- Contribute ideas that support continuous improvement and innovation.
What Success Looks Like
During your first 12 months you will have:
- Successfully established The Joshua Tree's Greater Manchester service.
- Built strong referral pathways with key healthcare and community partners.
- Developed a motivated and supported local team.
- Delivered meaningful support to families across the region.
- Helped lay the foundations for our future Greater Manchester Support Centre.
About You
You'll be someone who enjoys building relationships, leading people and making a genuine difference.
You'll be proactive, organised, compassionate and confident making decisions whilst working as part of a supportive leadership team.
Essential Experience
- Experience of managing and developing people.
- Experience supporting children, young people and families.
- Experience developing or growing services.
- Experience of project management and delivery
- Excellent communication and partnership-building skills.
- Strong organisational and planning skills.
- Knowledge of outcome and impact measurement
- Ability to manage competing priorities.
- Good IT skills, including Microsoft Office
- Experience of using CRM Systems
- Understanding of safeguarding responsibilities.
- Full UK driving licence with access to a vehicle insured for business use.
Desirable Experience
- Experience within childhood cancer, palliative care, healthcare or the charity sector.
- Experience of partnership working with NHS organisations.
- Experience of Lamplight CRM
Why Join The Joshua Tree?
At The Joshua Tree, we know that supporting families affected by childhood cancer is incredibly rewarding, but it can also be emotionally demanding. That's why we're committed to creating a supportive workplace where our staff can thrive, develop and feel valued.
As part of our team you'll benefit from:
- Flexible and hybrid working to support a healthy work-life balance.
- Permanent employment within a growing and ambitious charity.
- Regular reflective supervision and a strong focus on staff wellbeing.
- Access to counselling and Mental Health First Aider support when you need it.
- Excellent learning and development opportunities, including training and continuing professional development (CPD).
- Company pension scheme.
- Enhanced mileage allowance of 55p per mile for business travel beyond your place of work.
- Free Joshua Tree uniform.
- The opportunity to help shape an exciting new service while being fully supported by an experienced Senior Leadership Team.
Safeguarding
The Joshua Tree is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. The successful applicant will be required to undertake an enhanced DBS check and comply with all safeguarding policies and procedures.
How to Apply
Please send your CV together with the applicant form and covering letter (maximum two pages) explaining why you would like to join The Joshua Tree and how your experience meets the requirements of the role.
Full details here >> https://thejoshuatree.org.uk/about-us/join-our-team/
Email: [email protected]
Closing date: 21st August 2026
Interviews week commencing 31st August 2026
We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so early applications are encouraged.
Pay: From £30,000.00 per year
Work Location: Hybrid remote in Manchester (Greater Manchester)
