Mitsubishi Electric | Hatfield
12-Month Fixed-Term Contract | Full-time
Monday–Friday, 9:00am–5:00pm | Hybrid working
Travellers Lane, Hatfield, AL10 8XB
Build your career with a global company
Mitsubishi Electric is looking for an Operations Coordinator / Administrator to join our team in Hatfield.
This is a great opportunity for an organised, customer-focused individual who enjoys administration and wants to develop their career within a global organisation.
The role
You'll support our operations team with sales administration, customer service and order coordination, ensuring orders are processed accurately and delivered on time.
Your responsibilities will include:
- Processing customer orders using SAP
- Tracking orders and managing backorders
- Following up deliveries and providing ETA updates
- Acting as a first point of contact for customers, VARs and Account Managers
- Handling customer calls, emails and account queries
- Managing returns, damages, invoice queries and delivery issues
- Working with logistics teams to resolve queries within agreed SLAs
What we're looking for
We're looking for someone who is:
- Organised and detail-focused
- Confident communicating by phone and email
- Customer-focused and professional
- Comfortable using IT systems
- Able to manage multiple tasks
- A positive team player with a willingness to learn
SAP experience is beneficial, but training will be provided.
Our benefits
- 25 days annual leave + bank holidays, increasing to 27 days with service
- Hybrid and flexible working
- Pension and Life Assurance
- Group Income Protection
- Private Medical & Dental Insurance
- Employee discounts
- Holiday Buy Scheme
- Cycle to Work Scheme
- Sports & Social Club
- Employee Assistance Programme
If you're looking to develop your administration and operations career with a global company, apply today to join Mitsubishi Electric.
Job Types: Full-time, Fixed term contract
Pay: £27,000.00-£30,000.00 per year
Work Location: Hybrid remote in Hatfield AL10 8XB
