About the Role
We are looking to recruit a full-time Service Charge Assistant to support our busy Service Charge Team.
This is an excellent opportunity for an organised and detail-oriented individual to develop their career in a customer-focused administrative role. Full training will be provided to help you succeed.
As a Service Charge Assistant, you will provide administrative support to the Service Charge Team, helping to deliver an excellent service to our tenants, leaseholders, shared owners, colleagues and external suppliers.
You will play an important role in ensuring service charge information is accurate, transparent and fair, while responding professionally to enquiries and supporting the smooth operation of the team.
About You
To be successful in this role, you will:
Have strong administrative and organisational skills.
Prior experience of working with service charges
Possess excellent attention to detail and accuracy.
Be committed to delivering high standards of customer service.
Have good communication and interpersonal skills.
Be confident using IT systems and willing to learn new software and processes.
Be able to work effectively as part of a team and manage a varied workload.
Experience in an administrative role is desirable, although full training will be provided for the successful candidate.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
In return, we provide an excellent benefits package
A pension scheme with a minimum employee contribution of 3%, matched by a generous employer contribution of up to 10%.
Holiday entitlement starting at 25 days rising to 28 days after 2 years, plus bank holidays.
A flexible working policy to support agile working.
A discounted corporate gym and swimming membership,
Electric vehicle lease scheme and Costco membership.
For an informal discussion about the role, please contact Sue Andrews, Service Charge Manager, on 01993 890000
