This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Team Administrator – North Rehab Team
Band 2
Bradwell Hospital / Burslem Health Centre
12 month Fixed Term Contract – 30hrs
Do you want to make a real difference?
Are you an organised and enthusiastic administrator who takes pride in delivering a high-quality service? Do you want to join a supportive, forward‑thinking community team committed to providing excellent patient care?
We are looking for a motivated Team Administrator to join our North Community Rehabilitation Team at Midlands Partnership NHS Foundation Trust (MPFT). You will support a busy multidisciplinary team delivering community-based rehabilitation services, based at Bradwell / Burselm Health Centre.
You will provide efficient, reliable administrative support to the clinical team, ensuring the smooth day‑to‑day running of the service.
Key responsibilities include:
- Managing telephone calls, messages and general enquiries in a professional manner
- Registering referrals and maintaining accurate patient records on clinical systems
- Booking, cancelling and amending appointments in line with service procedures
- Producing routine correspondence using standard templates
- Supporting meeting arrangements and general office administration
- Maintaining confidentiality and accurate data entry at all times
This role offers the opportunity to contribute to a vital service, ensuring patients receive timely and well-coordinated care.
Why Join Us?
You will be part of a friendly, supportive and experienced multidisciplinary team including clinicians, therapy assistants and administrative colleagues.
We offer:
Opportunities to develop your skills within the NHS
A supportive team environment with guidance from experienced colleagues
Flexible and inclusive ways of working
A positive workplace culture built on respect and teamwork
What We’re Looking For
You will have:
A good standard of general education and basic IT skills
Experience in an administrative or customer service role
Excellent communication skills, both verbal and written
Good organisational skills and attention to detail
The ability to work both independently and as part of a team
A professional, reliable and flexible approach to work
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust
North Staffordshire Combined Healthcare NHS Trust
University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
Staffordshire and Stoke-on-Trent Integrated Care Board.
Full Job Description & Person Specification attached.
Interested? Let’s talk.
For an informal discussion about this opportunity, please contact:
[email protected]
Ready to take the next step?
If you are a proactive and approachable administrator who enjoys working in a busy team and making a difference to patient care, we would love to hear from you.
Apply today and help us support our community.
