Location: Honda Cambridge Cheddars Lane, Cambridge
Job Type: Permanent Full Time
Hours: Monday to Friday, 8:30am6:00pm | Saturday 9:00am5:00pm (with one weekday off) | No Sundays
Holiday: 30 days annual leave including Bank Holidays, increasing with length of service
John Banks Group has been at the heart of the automotive industry across East Anglia for over 50 years. We are proud to represent Honda, one of the world's most respected automotive brands, and are looking for an ambitious, customer-focused Sales Specialist to join our successful Cambridge team at Cheddars Lane.
This is an exciting opportunity to become part of a busy, high-performing dealership with a strong reputation for customer satisfaction, high enquiry volumes and excellent earning potential. You'll be supported by experienced management, continuous manufacturer training and the latest digital sales technology to help you succeed.
Whether you already have automotive sales experience or have a proven track record in a professional sales environment, if you are passionate about delivering outstanding customer experiences and achieving results, we'd love to hear from you.
As a Honda Sales Specialist, you'll be responsible for delivering an exceptional customer journey from initial enquiry through to vehicle handover and beyond.
You'll work with customers both in the showroom and online, helping them find the right new or approved used Honda vehicle together with finance, protection products and aftersales solutions that meet their needs.
Build lasting relationships with customers by delivering an exceptional buying experience.
Respond promptly to showroom, telephone and online enquiries.
Qualify customer requirements and recommend suitable vehicles and finance packages.
Conduct professional vehicle presentations, demonstrations and test drives.
Prepare accurate quotations and complete all sales documentation using dealership systems.
Promote finance, service plans, accessories and value-added products in a compliant manner.
Maintain regular customer contact throughout the sales process and after delivery.
Consistently achieve individual and team sales targets.
Maintain excellent product knowledge through ongoing Honda manufacturer training.
We're looking for someone who is enthusiastic, driven and enjoys building relationships with customers.
The ideal candidate will have:
Previous automotive sales experience within a franchised dealership (preferred).
Alternatively, a strong background in professional retail or business-to-consumer sales with a proven record of success.
Excellent communication and interpersonal skills.
A professional, confident and positive attitude.
Strong negotiation and closing skills.
Good IT skills and experience using CRM or dealership management systems.
The ability to work independently whilst contributing positively to the wider team.
A full UK driving licence.
The ability to commute reliably to Cambridge.
Joining John Banks Group means becoming part of a family-owned business that genuinely invests in its people.
Benefits include:
Competitive basic salary with uncapped commission and bonus opportunities.
Manufacturer training and ongoing career development.
Workplace Pension Scheme.
Death in Service benefit.
Cycle to Work Scheme.
Staff discounts on vehicles, servicing, repairs and parts.
Salary sacrifice schemes.
Healthcare and wellbeing support.
Company uniform where applicable.
Optional employee vehicle rental scheme.
Friendly, supportive working environment with genuine opportunities for progression.
At John Banks Group, we believe our people are our greatest asset. We encourage personal development, recognise achievement and provide the tools, training and support needed to build a long-term career in automotive retail.
If you're motivated by delivering exceptional customer service, enjoy working towards ambitious targets and want to represent one of the world's leading automotive brands, we'd love to hear from you.
Please apply with your current CV together with a short covering note explaining why you would be a great addition to the John Banks Group team.
Applications should be submitted via our Careers Portal.
If you have not heard from us within 14 days of submitting your application, please assume that you have been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities with John Banks Group.
John Banks Group is proud to be an Equal Opportunities Employer. We value diversity and are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
