The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Based at: Waste Transfer Station, Kirk Sandall
Salary details: Grade 6, £26,403 - £27,255 (pay award pending)
Contract Type: Post 1 - Permanent, Full time, 37 Hours per week
Post 1 - Temporary, Part time, 22.2 hours per week
Please state clearly on your application form which post(s) you wish to apply for.
Flexible working arrangements: We welcome flexible working requests, including job share, part-time, and hybrid options where possible.
Closing date: 09 August 2026
Do you want to work in a job which makes a difference to the local community and the people who live there? Working for the City of Doncaster Council as a Commercial Services Officer could be perfect for you.
The City of Doncaster Council puts improving the life of its residents at the centre of everything we do. We are looking for a confident and organised individual to support the delivery and growth of our Commercial Waste services.
This is a varied role where you will work with customers, contractors, and colleagues to help ensure services run smoothly, meet customer needs, and continue to grow.
Duties include:
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Supporting the delivery of commercial waste services to local businesses
- Acting as a point of contact for customer enquiries and resolving issues professionally
- Working with internal teams and external partners to ensure services are delivered effectively
- Supporting customer account management and service changes
- Using systems and data to keep records accurate and up to date
- Assisting with monitoring service performance and identifying areas for improvement
- Contributing to the growth and retention of commercial customers
- Supporting general administration and day-to-day running of the service.
What you will bring to the role:
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We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
- Experience in a customer-focused or administrative role
- Strong communication skills and a professional approach to dealing with customers
- Good organisational skills and ability to manage your own workload
- Confidence using IT systems and handling data accurately
- Ability to work collaboratively with others
- A proactive approach and willingness to learn
- Commitment to providing a high-quality service
- Flexibility to work in a fast-paced and changing environment.
Details on what it is like working for us (service/team):
You will be part of a friendly and supportive team that works together to deliver a reliable and efficient service to businesses across Doncaster. We take pride in delivering high-quality services and are focused on continuous improvement, working collaboratively to achieve the best outcomes for our customers and community.
In return for your contribution, we offer:
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Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
- More information on benefits can be found in the attached benefits booklet.
Please review the job summary and profile and demonstrate in your application how you meet the required criteria.
Shortlisting w/c 10th of August 2026.
Interviews 24th and 25th of August 2026.
For further details or an informal chat, please contact: Kathryn Edwards Tel: 01302 735095, or email:
[email protected].
We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.
The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (
[email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
Confirmation of appointment will be subject to a medical assessment.
