Job Description: Kitchen assistant
Company: Òstair Consultancy
Reports to: Operations Manager
Works closely with: Kitchen Team, Guest Experience Team, Operations Manager
Role Overview
Our Kitchen assistants are responsible for delivering a high-quality, consistent, and timely food offering that helps set the tone for the guest’s stay and overall experience.
This is a key operational role where attention to detail, organisation, and pride in presentation are essential. You will play a vital part in ensuring that every guest receives a warm, efficient, and memorable meal during their stay.
Working in a team driven environment, you will take ownership of your service while supporting wider kitchen operations and maintaining Òstair Consultancy’s standards for quality, safety, and teamwork.
Key Responsibilities
Service Delivery
- Prepare and deliver a high-quality food offering, to agreed standards
- Ensure all dishes are freshly prepared, well-presented, and served in a timely manner
- Maintain consistency in food quality, taste, and presentation
- Manage service flow to ensure efficient delivery during peak times
Preparation & Organisation
- Prepare mise en place for allocated service, ensuring readiness for all expected covers and walk ins
- Manage stock levels for your allocated menu items, ensuring availability without waste
- Support ordering and stock rotation (FIFO principles)
- Ensure all equipment is set up, clean, and functioning before service
Quality & Standards
- Maintain high standards of cleanliness, hygiene, and food safety at all times
- Ensure compliance with all Food Safety and HACCP procedures
- Follow all recipes, specifications, and brand standards
- Conduct regular checks to ensure food quality is consistently high
Guest Experience
- Work closely with front-of-house teams to ensure a seamless guest experience
- Be responsive to guest requests, dietary requirements, and special orders
- Take pride in contributing to a positive and memorable guest experience
Teamwork & Communication
- Work collaboratively with the wider hotel and front-of-house teams
- Communicate effectively during service to ensure smooth operations
- Support junior team members where required
- Contribute to a positive, professional kitchen culture
Health, Safety & Compliance
- Adhere to all health, safety, and food hygiene regulations
- Maintain a clean and organised workspace at all times
- Report any issues or risks promptly
About You
To succeed in this role, you will bring a strong work ethic, attention to detail, and a passion for quality.
You will demonstrate:
- A commitment to delivering high-quality food consistently
- Strong organisation and time management skills
- The ability to perform well under pressure during busy service periods
- A positive attitude and willingness to be part of a team
- Good communication skills and attention to detail
- Pride in maintaining high standards
Experience & Background
- Previous experience in a professional kitchen or food service role preferred
- Basic food preparation and cooking skills
- Knowledge of food hygiene and safety standards
- Experience in hotel or hospitality environments advantageous
Success Measures (First 6–12 Months)
- Consistent delivery of high-quality food service
- Positive guest feedback relating to allocated menu experience
- Strong compliance with food safety and hygiene standards
- Efficient service delivery during peak periods
- Positive contribution to kitchen teamwork and culture
Our Commitment
At Òstair Consultancy, we believe that every role contributes to the overall guest experience. As a member of our Kitchen team, your work plays a key part in creating memorable stays and setting the standard for our guests stay.
We are committed to supporting your development and providing opportunities to grow within our company.
Pay: £12.71-£13.10 per hour
Benefits:
- Company pension
- Gym membership
Work Location: In person
