Office Administrator
We are a well-established family business who have been operating in the Leyburn, Bedale area for the past 26 years.
We are seeking a highly organised and reliable Office Administrator to support the day-to-day operations of our busy garage. The successful candidate will be responsible for providing excellent customer service, managing administrative tasks, coordinating appointments, handling invoices and maintaining accurate records to ensure the smooth running of the business.
Key Responsibilities
- Greet customers in a professional and friendly manner.
- Answer telephone calls, emails and customer enquiries.
- Book vehicle services, repairs and MOT appointments.
- Prepare and process invoices, estimates and receipts.
- Maintain customer records and update the garage management system.
- Process payments and reconcile daily cash and card transactions.
- Order office supplies and assist with parts ordering when required.
- Liaise with customers regarding vehicle progress and collection times.
- Maintain filing systems and ensure documentation is accurate and up to date.
- Support the garage manager with administrative duties and reporting.
- Coordinate service records.
- Ensure compliance with company policies and health and safety procedures.
Skills and Experience
- Previous experience in an administrative or office role (garage or automotive experience desirable but not essential).
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- General computer skills.
Personal Qualities
- Friendly and approachable.
- Positive attitude with a willingness to learn.
- Excellent problem-solving skills.
- Ability to work independently and as part of a team.
- Strong work ethic and commitment to delivering excellent customer service.
Working Hours
- Full-time or job share (as agreed).
- There is the opportunity for an element of flexibility.
Benefits
- Competitive salary on age, experience and number of hours worked.
- Free on site parking.
- Paid holiday entitlement.
- Pension scheme.
- Training and development opportunities.
- Friendly and supportive working environment.
- Experience using office or garage management software is an advantage (not essential as full training will be given).
- Ability to work under pressure and prioritise multiple tasks.
- High level of accuracy and attention to detail.
- Professional, trustworthy and dependable.
Pay: From £12.80 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
