Job Summary
Ramada Plaza Wrexham is seeking an outgoing and organised Conference & Events Coordinator to support the Meetings & Events Sales Office Manager in the daily running of a busy events department.
This role would suit an experienced Conference & Events Coordinator or someone with strong Conference & Banqueting operational experience who is looking to move into a coordination and sales support role. The successful candidate will be confident, customer-focused, highly organised, and passionate about delivering outstanding events.
· 4-5 Days a week
· Primarily office hours with some flexibility needed for evening and weekend work as required
Key Responsibilities
· Handle incoming conference, meeting, wedding and event enquiries
· Conduct show-arounds and face-to-face appointments with prospective and existing customers, acting as a key point of contact throughout their journey
· Prepare proposals, contracts, invoices and function sheets.
· Ensure all event details are accurately communicated to all hotel teams
· Offer general support to the sales team by identifying new opportunities, helping with promotions and assisting with wedding fairs and networking events where required
· Take ownership of special events such as Christmas
Key skills & attributes
· Strong organisational and time-management skills with attention to detail and the ability to manage multiple events simultaneously
· Outgoing, personable, and confident when dealing with clients in person, over the phone and via email
· Proactive with the ability to take the initiative and work well both independently and as part of a team
· Able to manage and maintain event diaries using hotel systems and Microsoft Office applications
· Experience with Rezlynx would be a bonus
Job Type: Permanent
Experience:
- Event planning or hotel operations: 1 year (preferred)
Work Location: In person
