PART TIME DRINKS RUNNER
FLOOR TEAM MEMBER JOB DESCRIPTION - CAMBRIDGE STREET COLLECTIVE
REPORTING TO: SUPERVISORS, ASSISTANT MANAGERS, GENERAL MANAGER
Your role at a glance:
- To provide excellent customer service
- To serve drinks to the correct specification
- To deliver table service to company standard
- To adhere to Blend standard operating procedures (SOP’s) and company police to maintain a clean, safe and legal workplace
All of the training we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start.
- Have a proof of right to work in the place where you will be based (U.K). This must be uploaded on workforce prior to your force shift. This is a legal requirement
- Have a U.K bank account
- Be able to converse in English and to understand the language to complete training and other duties associated with your job role
- Have a fixed place of residence within reasonable travelling distance of your place of work.
- Basic computer literacy
- 18 years or older
About you:
- Demonstrate passion and enthusiasm in your role and show commitment to your place of work and to Blend
- Have the ability to manage time and prioritise tasks
- Show enthusiasm and commitment
- Have a friendly nature and the ability to develop good communication skills
- Have a friendly nature and ability to develop good communication skills
- Be honest, trustworthy and respectful
- Remain calm when working in a fast-paced environment
- Adhere to Blend’s Appearance Standards policy
- Receive regular feedback from the management team and achieve any actions agreed on.
A day in the life:
- Work as a team throughout the business to achieve the company’s goals
- Deliver consistently high standards of cleanliness
- Be welcoming to customers - interact, say ‘hello’, just as important, say ‘thank you’ and ‘goodbye’. Above all else, smile!
- Be aware of, and knowledgeable about, all promotions, events and new products introduced, seeking support, if required
- Respond to any customer feedback in a positive and helpful manner, seeking support, if required. Feed back all complaints to the management team.
- Take pride in maintaining the highest standards of cleanliness by adopting a ‘clean as you go’ philosophy (including, but not limited to, staff areas, external areas, toilets, bar and glass wash, customer areas.)
- Carry out any reasonable task as requested by the management team to meet the needs of the business
- Keep the external areas pristine at all times. This includes prompt table turnover, clearing of ash trays, repositioning of furniture and sweeping of the floor
- Stick to the section of the floor you have been assigned by the shift runner. Keep the tables cleared and wiped, furniture rearranged and floor swept. The aim it to have prompt table turnover. Please also ensure each table has a menu on, checking the quality of the menus and replacing if necessary
- Have clearing stations set up in relevant locations across the site. Ensure any litter is swept up around the stations
- Keep kitchens topped up with cutlery and napkins at all times, visually checking to make sure it’s clean
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- Are you available to work every Saturday (Excluding Holiday)
- Are you available to work throughout July and August? We are not looking to recruit for September starts.
Work Location: In person
